Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
36741 11/27/2022 4:37:57 PM 11/27/2022 4:37:59 PM Account query I have been paying my account and suddenly it shows the balance is R15000 from around R3000. This is not acceptable and has to be rectified. 23 3 19445 5 2 23 8 50 2945
973026 36740 11/27/2022 3:54:02 PM 11/27/2022 3:54:03 PM IVR call: balance Received call for balance for account 10023057 undefined 7 2 4074 78
973024 36739 11/27/2022 3:48:07 PM 11/27/2022 3:48:07 PM IVR call: balance Received call for balance for account 10331663 undefined 7 2 7571 78
973022 36738 11/27/2022 3:47:12 PM 11/27/2022 3:47:12 PM IVR call: balance Received call for balance for account 10279626 undefined 7 2 3903 78
973020 36737 11/27/2022 3:46:29 PM 11/27/2022 3:46:30 PM IVR call: balance Received call for balance for account 10355217 undefined 7 2 6478 78
973012 36736 11/27/2022 3:31:09 PM 11/27/2022 3:31:10 PM IVR call: balance Received call for balance for account 10278726 undefined 7 2 10158 78
973004 36735 11/27/2022 3:16:41 PM 11/27/2022 3:16:41 PM IVR call: balance Received call for balance for account 10278726 undefined 7 2 10158 78
972987 36734 11/27/2022 2:24:41 PM 11/27/2022 2:24:42 PM IVR call: balance Received call for balance for account 10417177 undefined 7 2 25664 78
972957 36733 11/27/2022 2:02:10 PM 11/27/2022 2:02:31 PM IVR call: statement Received call for statement for account 10261939 sent message: 31338 8 2 13485 79
972952 36732 11/27/2022 1:59:57 PM 11/27/2022 1:59:58 PM IVR call: balance Received call for balance for account 10261939 undefined 7 2 13485 78
972951 36731 11/27/2022 1:58:46 PM 11/27/2022 1:58:47 PM IVR call: balance Received call for balance for account 10261939 undefined 7 2 13485 78
972948 36730 11/27/2022 1:50:20 PM 11/27/2022 1:50:45 PM IVR call: statement Received call for statement for account 10367083 sent message: 31337 8 2 8589 79
972947 36729 11/27/2022 1:48:53 PM 11/27/2022 1:49:19 PM IVR call: statement Received call for statement for account 10349469 sent message: 31336 8 2 8587 79
972944 36728 11/27/2022 1:47:04 PM 11/27/2022 1:47:05 PM IVR call:? Received call for ? for account 10349469 8587
972941 36727 11/27/2022 1:45:37 PM 11/27/2022 1:45:38 PM IVR call: balance Received call for balance for account 10013805 undefined 7 2 3930 78
972940 36726 11/27/2022 1:42:01 PM 11/27/2022 1:42:17 PM IVR call: statement Received call for statement for account 10072740 sent message: 31335 8 2 5881 79
972939 36725 11/27/2022 1:41:33 PM 11/27/2022 1:41:34 PM IVR call:? Received call for ? for account 10027240 29790
972931 36724 11/27/2022 1:20:06 PM 11/27/2022 1:20:06 PM IVR call: balance Received call for balance for account 10027956 undefined 7 2 6389 78
36723 11/27/2022 12:40:07 PM 11/27/2022 12:41:19 PM LATE TERMINATION Good day&nbsp;<div><br></div><div>Herewith letter confirming registration of transfer together with annexures.</div><div><br></div><div>Kindly attend to the finalising and closing of the account in the name of the Seller and the opening of the account in the name of the Purchasers.</div><div><br></div><div>Kind regards</div> 6 3 29789 18 5 2 23 6 122 18 18
972899 36722 11/27/2022 12:26:38 PM 11/27/2022 12:26:38 PM IVR call: balance Received call for balance for account 10438305 undefined 7 2 23557 78