Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 973367 | 36801 | 11/28/2022 7:41:52 AM | 11/28/2022 7:41:53 AM | IVR call: balance | Received call for balance for account 10022221 undefined | 7 | 2 | 5892 | 78 | ||||||||||||||||||||||||||||||||
| 973366 | 36800 | 11/28/2022 7:41:06 AM | 11/28/2022 7:41:07 AM | IVR call: balance | Received call for balance for account 10362701 undefined | 7 | 2 | 6225 | 78 | ||||||||||||||||||||||||||||||||
| 973364 | 36799 | 11/28/2022 7:39:49 AM | 11/28/2022 7:39:50 AM | IVR call: balance | Received call for balance for account 10438768 undefined | 7 | 2 | 23384 | 78 | ||||||||||||||||||||||||||||||||
| 973362 | 36798 | 11/28/2022 7:38:57 AM | 11/28/2022 7:38:58 AM | IVR call: balance | Received call for balance for account 10350212 undefined | 7 | 2 | 14406 | 78 | ||||||||||||||||||||||||||||||||
| 973357 | 36797 | 11/28/2022 7:37:03 AM | 11/28/2022 7:37:03 AM | IVR call: balance | Received call for balance for account 10290484 undefined | 7 | 2 | 5800 | 78 | ||||||||||||||||||||||||||||||||
| 973354 | 36796 | 11/28/2022 7:36:03 AM | 11/28/2022 7:36:05 AM | IVR call: balance | Received call for balance for account 10026121 undefined | 7 | 2 | 7548 | 78 | ||||||||||||||||||||||||||||||||
| 973350 | 36795 | 11/28/2022 7:34:40 AM | 11/28/2022 7:34:42 AM | IVR call: balance | Received call for balance for account 10400439 undefined | 7 | 2 | 418 | 78 | ||||||||||||||||||||||||||||||||
| 973348 | 36794 | 11/28/2022 7:34:03 AM | 11/28/2022 7:34:27 AM | IVR call: statement | Received call for statement for account 10008534 sent message: 31352 | 8 | 2 | 12711 | 79 | ||||||||||||||||||||||||||||||||
| 973344 | 36793 | 11/28/2022 7:33:14 AM | 11/28/2022 7:33:16 AM | IVR call: balance | Received call for balance for account 10008534 undefined | 7 | 2 | 12711 | 78 | ||||||||||||||||||||||||||||||||
| 973343 | 36792 | 11/28/2022 7:32:49 AM | 11/28/2022 7:32:49 AM | IVR call: balance | Received call for balance for account 10064357 undefined | 7 | 2 | 5927 | 78 | ||||||||||||||||||||||||||||||||
| 36791 | 11/28/2022 7:32:33 AM | 11/28/2022 8:29:12 AM | fire | fire charge duplication from 2021/02 till currently ..duplicaton to be reversed | 6 | 3 | 29792 | 110 | 5 | 2 | 23 | 3 | 105 | 140383 | 205 | ||||||||||||||||||||||||||
| 973339 | 36790 | 11/28/2022 7:28:15 AM | 11/28/2022 7:28:16 AM | IVR call: balance | Received call for balance for account 10386959 undefined | 7 | 2 | 24639 | 78 | ||||||||||||||||||||||||||||||||
| 973338 | 36789 | 11/28/2022 7:27:08 AM | 11/28/2022 7:27:09 AM | IVR call: balance | Received call for balance for account 10095130 undefined | 7 | 2 | 8760 | 78 | ||||||||||||||||||||||||||||||||
| 973335 | 36788 | 11/28/2022 7:26:10 AM | 11/28/2022 7:26:11 AM | IVR call: balance | Received call for balance for account 10400626 undefined | 7 | 2 | 16789 | 78 | ||||||||||||||||||||||||||||||||
| 973285 | 36787 | 11/28/2022 6:04:34 AM | 11/28/2022 6:04:58 AM | IVR call: statement | Received call for statement for account 10064357 sent message: 31349 | 8 | 2 | 5927 | 79 | ||||||||||||||||||||||||||||||||
| 973283 | 36786 | 11/28/2022 6:02:58 AM | 11/28/2022 6:03:14 AM | IVR call: statement | Received call for statement for account 10141762 sent message: 31348 | 8 | 2 | 13830 | 79 | ||||||||||||||||||||||||||||||||
| 973274 | 36785 | 11/28/2022 5:59:25 AM | 11/28/2022 5:59:26 AM | IVR call: balance | Received call for balance for account 10064357 undefined | 7 | 2 | 5927 | 78 | ||||||||||||||||||||||||||||||||
| 973273 | 36784 | 11/28/2022 5:58:34 AM | 11/28/2022 5:59:24 AM | IVR call: statement | Received call for statement for account 10436774 sent message: 31347 | 8 | 2 | 21924 | 79 | ||||||||||||||||||||||||||||||||
| 973271 | 36783 | 11/28/2022 5:58:16 AM | 11/28/2022 5:58:46 AM | IVR call: statement | Received call for statement for account 10108347 sent message: 31346 | 8 | 2 | 9124 | 79 | ||||||||||||||||||||||||||||||||
| 973269 | 36782 | 11/28/2022 5:57:42 AM | 11/28/2022 5:57:43 AM | IVR call: balance | Received call for balance for account 10021071 undefined | 7 | 2 | 14113 | 78 |