Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 973680 | 36863 | 11/28/2022 9:21:15 AM | 11/28/2022 9:21:16 AM | IVR call: balance | Received call for balance for account 10430593 undefined | 7 | 2 | 11428 | 78 | ||||||||||||||||||||||||||||||||
| 36861 | 11/28/2022 9:14:43 AM | 11/28/2022 9:14:46 AM | water | consumer is being billed on two meters | 6 | 3 | 29803 | 110 | 17 | 2 | 23 | 1 | 112 | 205 | |||||||||||||||||||||||||||
| 973654 | 36859 | 11/28/2022 9:11:59 AM | 11/28/2022 9:12:16 AM | IVR call: statement | Received call for statement for account 10360871 sent message: 31388 | 8 | 2 | 20380 | 79 | ||||||||||||||||||||||||||||||||
| 973646 | 36858 | 11/28/2022 9:10:35 AM | 11/28/2022 9:11:01 AM | IVR call: statement | Received call for statement for account 10426544 sent message: 31387 | 8 | 2 | 6109 | 79 | ||||||||||||||||||||||||||||||||
| 973645 | 36857 | 11/28/2022 9:10:07 AM | 11/28/2022 9:10:23 AM | IVR call: statement | Received call for statement for account 10392575 sent message: 31386 | 8 | 2 | 6750 | 79 | ||||||||||||||||||||||||||||||||
| 973642 | 36856 | 11/28/2022 9:06:00 AM | 11/28/2022 9:06:02 AM | IVR call: balance | Received call for balance for account 10037810 undefined | 7 | 2 | 5769 | 78 | ||||||||||||||||||||||||||||||||
| 973626 | 36855 | 11/28/2022 9:00:04 AM | 11/28/2022 9:00:06 AM | IVR call: balance | Received call for balance for account 10011068 undefined | 7 | 2 | 8538 | 78 | ||||||||||||||||||||||||||||||||
| 973625 | 36854 | 11/28/2022 8:59:09 AM | 11/28/2022 8:59:10 AM | IVR call: balance | Received call for balance for account 10011068 undefined | 7 | 2 | 8538 | 78 | ||||||||||||||||||||||||||||||||
| 973621 | 36853 | 11/28/2022 8:55:10 AM | 11/28/2022 8:55:11 AM | IVR call: balance | Received call for balance for account 10283570 undefined | 7 | 2 | 5281 | 78 | ||||||||||||||||||||||||||||||||
| 973619 | 36852 | 11/28/2022 8:55:08 AM | 11/28/2022 8:55:09 AM | IVR call: balance | Received call for balance for account 10007213 undefined | 7 | 2 | 19173 | 78 | ||||||||||||||||||||||||||||||||
| 36850 | 11/28/2022 8:54:47 AM | 11/28/2022 8:54:49 AM | WATER | PLEASE APPLYS SIX MONTHS POLICY FOR THE PERIOD 20221/02/04 - 2022/02/15. | 6 | 3 | 29800 | 114 | 15 | 2 | 23 | 1 | 101 | 201 | |||||||||||||||||||||||||||
| 973616 | 36851 | 11/28/2022 8:54:19 AM | 11/28/2022 8:54:20 AM | IVR call: balance | Received call for balance for account 10283570 undefined | 7 | 2 | 5281 | 78 | ||||||||||||||||||||||||||||||||
| 973607 | 36849 | 11/28/2022 8:50:55 AM | 11/28/2022 8:50:56 AM | IVR call: balance | Received call for balance for account 10402496 undefined | 7 | 2 | 9603 | 78 | ||||||||||||||||||||||||||||||||
| 973603 | 36848 | 11/28/2022 8:49:55 AM | 11/28/2022 8:49:56 AM | IVR call: balance | Received call for balance for account 10439112 undefined | 7 | 2 | 24665 | 78 | ||||||||||||||||||||||||||||||||
| 36847 | 11/28/2022 8:47:37 AM | 11/28/2022 8:47:39 AM | WATER | NO WATER CHARGED ON THIS FLAT(6) | 6 | 3 | 29799 | 110 | 4 | 2 | 23 | 1 | 113 | 205 | |||||||||||||||||||||||||||
| 973577 | 36846 | 11/28/2022 8:42:55 AM | 11/28/2022 8:43:19 AM | IVR call: statement | Received call for statement for account 10048360 sent message: 31380 | 8 | 2 | 6560 | 79 | ||||||||||||||||||||||||||||||||
| 973573 | 36845 | 11/28/2022 8:42:15 AM | 11/28/2022 8:42:16 AM | IVR call: balance | Received call for balance for account 10057730 undefined | 7 | 2 | 8860 | 78 | ||||||||||||||||||||||||||||||||
| 973572 | 36844 | 11/28/2022 8:42:06 AM | 11/28/2022 8:42:07 AM | IVR call: balance | Received call for balance for account 10399822 undefined | 7 | 2 | 13991 | 78 | ||||||||||||||||||||||||||||||||
| 973564 | 36843 | 11/28/2022 8:41:10 AM | 11/28/2022 8:41:11 AM | IVR call: balance | Received call for balance for account 10399822 undefined | 7 | 2 | 13991 | 78 | ||||||||||||||||||||||||||||||||
| 973567 | 36842 | 11/28/2022 8:41:00 AM | 11/28/2022 8:41:14 AM | IVR call: statement | Received call for statement for account 10358556 sent message: 31378 | 8 | 2 | 23403 | 79 |