Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 973724 | 36882 | 11/28/2022 9:36:20 AM | 11/28/2022 9:36:38 AM | IVR call: statement | Received call for statement for account 10296828 sent message: 31402 | 8 | 2 | 24366 | 79 | ||||||||||||||||||||||||||||||||
| 973720 | 36881 | 11/28/2022 9:33:51 AM | 11/28/2022 9:33:52 AM | IVR call: balance | Received call for balance for account 10418820 undefined | 7 | 2 | 7448 | 78 | ||||||||||||||||||||||||||||||||
| 973719 | 36880 | 11/28/2022 9:32:18 AM | 11/28/2022 9:32:19 AM | IVR call: balance | Received call for balance for account 10418820 undefined | 7 | 2 | 7448 | 78 | ||||||||||||||||||||||||||||||||
| 973717 | 36879 | 11/28/2022 9:31:41 AM | 11/28/2022 9:32:00 AM | IVR call: statement | Received call for statement for account 10397645 sent message: 31401 | 8 | 2 | 24250 | 79 | ||||||||||||||||||||||||||||||||
| 973715 | 36878 | 11/28/2022 9:31:10 AM | 11/28/2022 9:31:24 AM | IVR call: statement | Received call for statement for account 10261490 sent message: 31400 | 8 | 2 | 20384 | 79 | ||||||||||||||||||||||||||||||||
| 973712 | 36877 | 11/28/2022 9:30:49 AM | 11/28/2022 9:31:08 AM | IVR call: statement | Received call for statement for account 10437388 sent message: 31399 | 8 | 2 | 24663 | 79 | ||||||||||||||||||||||||||||||||
| 973713 | 36876 | 11/28/2022 9:30:47 AM | 11/28/2022 9:30:48 AM | IVR call: balance | Received call for balance for account 10418820 undefined | 7 | 2 | 7448 | 78 | ||||||||||||||||||||||||||||||||
| 973711 | 36875 | 11/28/2022 9:30:31 AM | 11/28/2022 9:30:47 AM | IVR call: statement | Received call for statement for account 10419400 sent message: 31398 | 8 | 2 | 20043 | 79 | ||||||||||||||||||||||||||||||||
| 973710 | 36874 | 11/28/2022 9:30:16 AM | 11/28/2022 9:30:17 AM | IVR call: balance | Received call for balance for account 10010362 undefined | 7 | 2 | 4214 | 78 | ||||||||||||||||||||||||||||||||
| 973707 | 36873 | 11/28/2022 9:29:50 AM | 11/28/2022 9:29:52 AM | IVR call: balance | Received call for balance for account 10437388 undefined | 7 | 2 | 24663 | 78 | ||||||||||||||||||||||||||||||||
| 973704 | 36872 | 11/28/2022 9:29:31 AM | 11/28/2022 9:29:32 AM | IVR call: balance | Received call for balance for account 10418820 undefined | 7 | 2 | 7448 | 78 | ||||||||||||||||||||||||||||||||
| 36860 | 11/28/2022 9:27:48 AM | 11/28/2022 9:27:50 AM | Incorrect billing | The area at which I stay does not receive water, refuse and sanitation from BCM , for this we receive a reduction in our bill, this month I have noticed that I have been charged for the full amount | 23 | 3 | 29801 | 5 | 2 | 23 | 8 | 50 | 2947 | ||||||||||||||||||||||||||||
| 973695 | 36871 | 11/28/2022 9:27:21 AM | 11/28/2022 9:27:22 AM | IVR call: balance | Received call for balance for account 10283342 undefined | 7 | 2 | 27584 | 78 | ||||||||||||||||||||||||||||||||
| 973694 | 36870 | 11/28/2022 9:27:02 AM | 11/28/2022 9:27:02 AM | IVR call: balance | Received call for balance for account 10073127 undefined | 7 | 2 | 11132 | 78 | ||||||||||||||||||||||||||||||||
| 973691 | 36869 | 11/28/2022 9:26:22 AM | 11/28/2022 9:26:22 AM | IVR call: balance | Received call for balance for account 10228016 undefined | 7 | 2 | 11135 | 78 | ||||||||||||||||||||||||||||||||
| 973689 | 36868 | 11/28/2022 9:26:06 AM | 11/28/2022 9:26:25 AM | IVR call: statement | Received call for statement for account 10209906 sent message: 31395 | 8 | 2 | 183 | 79 | ||||||||||||||||||||||||||||||||
| 973687 | 36867 | 11/28/2022 9:25:51 AM | 11/28/2022 9:26:14 AM | IVR call: statement | Received call for statement for account 10435369 sent message: 31394 | 8 | 2 | 29805 | 79 | ||||||||||||||||||||||||||||||||
| 973688 | 36866 | 11/28/2022 9:25:14 AM | 11/28/2022 9:25:15 AM | IVR call: balance | Received call for balance for account 10069918 undefined | 7 | 2 | 11131 | 78 | ||||||||||||||||||||||||||||||||
| 973683 | 36865 | 11/28/2022 9:22:32 AM | 11/28/2022 9:22:33 AM | IVR call: balance | Received call for balance for account 10063455 undefined | 7 | 2 | 21881 | 78 | ||||||||||||||||||||||||||||||||
| 973682 | 36864 | 11/28/2022 9:22:21 AM | 11/28/2022 9:22:21 AM | IVR call: balance | Received call for balance for account 10438610 undefined | 7 | 2 | 29804 | 78 |