Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1151841 47095 5/15/2023 1:21:45 PM 5/15/2023 1:21:46 PM IVR call: balance Received call for balance for account 10414336 undefined 7 2 33119 78
1151838 47094 5/15/2023 1:20:55 PM 5/15/2023 1:20:56 PM IVR call: balance Received call for balance for account 10037250 undefined 7 2 17454 78
1151837 47093 5/15/2023 1:19:57 PM 5/15/2023 1:20:14 PM IVR call: statement Received call for statement for account 10438050 sent message: 41920 8 2 25559 79
1151833 47092 5/15/2023 1:16:58 PM 5/15/2023 1:17:14 PM IVR call: statement Received call for statement for account 10060702 sent message: 41919 8 2 31685 79
1151828 47091 5/15/2023 1:14:52 PM 5/15/2023 1:14:53 PM IVR call: balance Received call for balance for account 10002258 undefined 7 2 23525 78
1151825 47090 5/15/2023 1:10:08 PM 5/15/2023 1:10:24 PM IVR call: statement Received call for statement for account 20082324 sent message: 41918 8 2 26410 79
1151812 47089 5/15/2023 12:58:53 PM 5/15/2023 12:58:54 PM IVR call: balance Received call for balance for account 10295098 undefined 7 2 21943 78
1151808 47088 5/15/2023 12:55:29 PM 5/15/2023 12:55:46 PM IVR call: statement Received call for statement for account 10393826 sent message: 41915 8 2 5481 79
1151807 47087 5/15/2023 12:55:28 PM 5/15/2023 12:55:42 PM IVR call: statement Received call for statement for account 10383488 sent message: 41914 8 2 33118 79
1151804 47086 5/15/2023 12:53:40 PM 5/15/2023 12:53:41 PM IVR call: balance Received call for balance for account 10383488 undefined 7 2 33118 78
1151797 47085 5/15/2023 12:51:16 PM 5/15/2023 12:51:31 PM IVR call: statement Received call for statement for account 10443613 sent message: 41913 8 2 32450 79
1151794 47084 5/15/2023 12:49:36 PM 5/15/2023 12:49:37 PM IVR call: balance Received call for balance for account 10393826 undefined 7 2 5481 78
1151791 47083 5/15/2023 12:48:44 PM 5/15/2023 12:48:45 PM IVR call: balance Received call for balance for account 10265296 undefined 7 2 15472 78
1151792 47082 5/15/2023 12:48:42 PM 5/15/2023 12:48:44 PM IVR call: balance Received call for balance for account 10347725 undefined 7 2 6082 78
1151783 47081 5/15/2023 12:39:52 PM 5/15/2023 12:39:53 PM IVR call: balance Received call for balance for account 10045504 undefined 7 2 9050 78
1151779 47080 5/15/2023 12:39:05 PM 5/15/2023 12:39:06 PM IVR call: balance Received call for balance for account 10056095 undefined 7 2 4495 78
1151771 47079 5/15/2023 12:38:22 PM 5/15/2023 12:38:23 PM IVR call: balance Received call for balance for account 10424531 undefined 7 2 27297 78
1151769 47078 5/15/2023 12:37:19 PM 5/15/2023 12:37:20 PM IVR call: balance Received call for balance for account 10425683 undefined 7 2 27146 78
1151745 47077 5/15/2023 12:21:19 PM 5/15/2023 12:21:35 PM IVR call: statement Received call for statement for account 10393690 sent message: 41912 8 2 24730 79
1151746 47076 5/15/2023 12:21:16 PM 5/15/2023 12:21:17 PM IVR call: balance Received call for balance for account 10283570 undefined 7 2 5281 78