Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 973866 | 36903 | 11/28/2022 10:35:18 AM | 11/28/2022 10:35:19 AM | IVR call: balance | Received call for balance for account 10384189 undefined | 7 | 2 | 7573 | 78 | ||||||||||||||||||||||||||||||||
| 973862 | 36902 | 11/28/2022 10:34:14 AM | 11/28/2022 10:34:14 AM | IVR call: balance | Received call for balance for account 10384189 undefined | 7 | 2 | 7573 | 78 | ||||||||||||||||||||||||||||||||
| 973858 | 36901 | 11/28/2022 10:33:26 AM | 11/28/2022 10:33:27 AM | IVR call: balance | Received call for balance for account 10252737 undefined | 7 | 2 | 7081 | 78 | ||||||||||||||||||||||||||||||||
| 973851 | 36900 | 11/28/2022 10:30:34 AM | 11/28/2022 10:30:35 AM | IVR call: balance | Received call for balance for account 10385179 undefined | 7 | 2 | 3964 | 78 | ||||||||||||||||||||||||||||||||
| 36898 | 11/28/2022 10:28:14 AM | 4/8/2023 11:51:24 AM | six months policy | <b>qrc response</b><div><b>six months policy done on 27/11/2022, journal waiting to be authorized</b></div><br/><b>Journal Number</b>: [220243]<br/><b>Journal Amount</b>: [-R1,508.09] | 27 | 3 | 29808 | 11 | 15 | 2 | 23 | 1 | 101 | 4/8/2023 11:51:15 AM | 140395 | 3 | 11 | 3 | |||||||||||||||||||||||
| 973842 | 36899 | 11/28/2022 10:26:50 AM | 11/28/2022 10:26:51 AM | IVR call: balance | Received call for balance for account 10251706 undefined | 7 | 2 | 6202 | 78 | ||||||||||||||||||||||||||||||||
| 973837 | 36897 | 11/28/2022 10:23:12 AM | 11/28/2022 10:23:29 AM | IVR call: statement | Received call for statement for account 10010710 sent message: 31412 | 8 | 2 | 6044 | 79 | ||||||||||||||||||||||||||||||||
| 973836 | 36896 | 11/28/2022 10:22:51 AM | 11/28/2022 10:22:52 AM | IVR call: balance | Received call for balance for account 10430494 undefined | 7 | 2 | 28496 | 78 | ||||||||||||||||||||||||||||||||
| 973835 | 36895 | 11/28/2022 10:22:47 AM | 11/28/2022 10:22:48 AM | IVR call: balance | Received call for balance for account 10374289 undefined | 7 | 2 | 5529 | 78 | ||||||||||||||||||||||||||||||||
| 973831 | 36894 | 11/28/2022 10:22:17 AM | 11/28/2022 10:22:33 AM | IVR call: statement | Received call for statement for account 10022865 sent message: 31411 | 8 | 2 | 6727 | 79 | ||||||||||||||||||||||||||||||||
| 973827 | 36893 | 11/28/2022 10:21:01 AM | 11/28/2022 10:21:17 AM | IVR call: statement | Received call for statement for account 10430494 sent message: 31410 | 8 | 2 | 28496 | 79 | ||||||||||||||||||||||||||||||||
| 973806 | 36892 | 11/28/2022 10:13:36 AM | 11/28/2022 10:13:37 AM | IVR call: balance | Received call for balance for account 10037204 undefined | 7 | 2 | 5079 | 78 | ||||||||||||||||||||||||||||||||
| 973808 | 36891 | 11/28/2022 10:13:29 AM | 11/28/2022 10:13:48 AM | IVR call: statement | Received call for statement for account 10022701 sent message: 31409 | 8 | 2 | 22825 | 79 | ||||||||||||||||||||||||||||||||
| 973804 | 36890 | 11/28/2022 10:12:30 AM | 11/28/2022 10:12:51 AM | IVR call: statement | Received call for statement for account 10397342 sent message: 31408 | 8 | 2 | 2782 | 79 | ||||||||||||||||||||||||||||||||
| 973795 | 36889 | 11/28/2022 10:10:41 AM | 11/28/2022 10:10:42 AM | IVR call: balance | Received call for balance for account 10397342 undefined | 7 | 2 | 2782 | 78 | ||||||||||||||||||||||||||||||||
| 973744 | 36887 | 11/28/2022 9:52:19 AM | 11/28/2022 9:52:50 AM | IVR call: statement | Received call for statement for account 10260751 sent message: 31405 | 8 | 2 | 27883 | 79 | ||||||||||||||||||||||||||||||||
| 973734 | 36886 | 11/28/2022 9:48:33 AM | 11/28/2022 9:48:48 AM | IVR call: statement | Received call for statement for account 10440974 sent message: 31404 | 8 | 2 | 29806 | 79 | ||||||||||||||||||||||||||||||||
| 973736 | 36885 | 11/28/2022 9:48:01 AM | 11/28/2022 9:48:20 AM | IVR call: statement | Received call for statement for account 10358395 sent message: 31403 | 8 | 2 | 10418 | 79 | ||||||||||||||||||||||||||||||||
| 973733 | 36884 | 11/28/2022 9:46:38 AM | 11/28/2022 9:46:39 AM | IVR call:? | Received call for ? for account 10358395 | 10418 | |||||||||||||||||||||||||||||||||||
| 973729 | 36883 | 11/28/2022 9:41:27 AM | 11/28/2022 9:41:28 AM | IVR call:? | Received call for ? for account 10435369 | 29805 |