Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 974145 | 36942 | 11/28/2022 12:43:36 PM | 11/28/2022 12:43:37 PM | IVR call: balance | Received call for balance for account 10162754 undefined | 7 | 2 | 6491 | 78 | ||||||||||||||||||||||||||||||||
| 974119 | 36941 | 11/28/2022 12:34:15 PM | 11/28/2022 12:34:35 PM | IVR call: statement | Received call for statement for account 10396061 sent message: 31451 | 8 | 2 | 18679 | 79 | ||||||||||||||||||||||||||||||||
| 974099 | 36939 | 11/28/2022 12:21:48 PM | 11/28/2022 12:21:48 PM | IVR call: balance | Received call for balance for account 10361708 undefined | 7 | 2 | 29732 | 78 | ||||||||||||||||||||||||||||||||
| 974096 | 36938 | 11/28/2022 12:20:11 PM | 11/28/2022 12:20:12 PM | IVR call:? | Received call for ? for account 10400262 | 15980 | |||||||||||||||||||||||||||||||||||
| 974095 | 36937 | 11/28/2022 12:19:24 PM | 11/28/2022 12:19:24 PM | IVR call: balance | Received call for balance for account 10380864 undefined | 7 | 2 | 5347 | 78 | ||||||||||||||||||||||||||||||||
| 974086 | 36936 | 11/28/2022 12:15:33 PM | 11/28/2022 12:15:54 PM | IVR call: statement | Received call for statement for account 10438289 sent message: 31444 | 8 | 2 | 29809 | 79 | ||||||||||||||||||||||||||||||||
| 974083 | 36935 | 11/28/2022 12:13:47 PM | 11/28/2022 12:14:09 PM | IVR call: statement | Received call for statement for account 10434401 sent message: 31443 | 8 | 2 | 16533 | 79 | ||||||||||||||||||||||||||||||||
| 974078 | 36934 | 11/28/2022 12:11:50 PM | 11/28/2022 12:11:51 PM | IVR call: balance | Received call for balance for account 10069869 undefined | 7 | 2 | 20871 | 78 | ||||||||||||||||||||||||||||||||
| 974070 | 36933 | 11/28/2022 12:06:29 PM | 11/28/2022 12:06:29 PM | IVR call: balance | Received call for balance for account 10000655 undefined | 7 | 2 | 6752 | 78 | ||||||||||||||||||||||||||||||||
| 974068 | 36932 | 11/28/2022 12:05:56 PM | 11/28/2022 12:05:57 PM | IVR call: balance | Received call for balance for account 10423210 undefined | 7 | 2 | 5410 | 78 | ||||||||||||||||||||||||||||||||
| 22359 | 11/28/2022 12:04:37 PM | 11/28/2022 12:04:40 PM | Water Query | Kindly assist with 6 months policy for water charged October 2022 dating 03/2014 - 09/2022 | 6 | 3 | 22368 | 167 | 15 | 2 | 23 | 1 | 101 | 893 | |||||||||||||||||||||||||||
| 974065 | 36931 | 11/28/2022 12:02:36 PM | 11/28/2022 12:02:37 PM | IVR call: balance | Received call for balance for account 10385259 undefined | 7 | 2 | 6521 | 78 | ||||||||||||||||||||||||||||||||
| 974064 | 36930 | 11/28/2022 12:01:34 PM | 11/28/2022 12:01:34 PM | IVR call: balance | Received call for balance for account 10385259 undefined | 7 | 2 | 6521 | 78 | ||||||||||||||||||||||||||||||||
| 974055 | 36929 | 11/28/2022 11:57:23 AM | 11/28/2022 11:57:47 AM | IVR call: statement | Received call for statement for account 10069869 sent message: 31438 | 8 | 2 | 20871 | 79 | ||||||||||||||||||||||||||||||||
| 974050 | 36928 | 11/28/2022 11:54:26 AM | 11/28/2022 11:54:27 AM | IVR call: balance | Received call for balance for account 10352427 undefined | 7 | 2 | 10644 | 78 | ||||||||||||||||||||||||||||||||
| 974047 | 36927 | 11/28/2022 11:53:01 AM | 11/28/2022 11:53:02 AM | IVR call: balance | Received call for balance for account 10139731 undefined | 7 | 2 | 27085 | 78 | ||||||||||||||||||||||||||||||||
| 974041 | 36926 | 11/28/2022 11:48:57 AM | 11/28/2022 11:49:19 AM | IVR call: statement | Received call for statement for account 10176659 sent message: 31437 | 8 | 2 | 8630 | 79 | ||||||||||||||||||||||||||||||||
| 974038 | 36925 | 11/28/2022 11:48:02 AM | 11/28/2022 11:48:03 AM | IVR call: balance | Received call for balance for account 10028533 undefined | 7 | 2 | 873 | 78 | ||||||||||||||||||||||||||||||||
| 974026 | 36924 | 11/28/2022 11:44:11 AM | 11/28/2022 11:44:12 AM | IVR call: balance | Received call for balance for account 10107916 undefined | 7 | 2 | 23262 | 78 | ||||||||||||||||||||||||||||||||
| 974023 | 36923 | 11/28/2022 11:42:50 AM | 11/28/2022 11:42:51 AM | IVR call: balance | Received call for balance for account 10239695 undefined | 7 | 2 | 6226 | 78 |