Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 974447 | 36978 | 11/28/2022 2:52:41 PM | 11/28/2022 2:52:43 PM | IVR call: balance | Received call for balance for account 10429640 undefined | 7 | 2 | 6150 | 78 | ||||||||||||||||||||||||||||||||
| 974441 | 36977 | 11/28/2022 2:51:41 PM | 11/28/2022 2:51:41 PM | IVR call: balance | Received call for balance for account 10429640 undefined | 7 | 2 | 6150 | 78 | ||||||||||||||||||||||||||||||||
| 974393 | 36976 | 11/28/2022 2:31:47 PM | 11/28/2022 2:31:48 PM | IVR call: balance | Received call for balance for account 10158567 undefined | 7 | 2 | 4382 | 78 | ||||||||||||||||||||||||||||||||
| 974386 | 36975 | 11/28/2022 2:26:55 PM | 11/28/2022 2:27:19 PM | IVR call: statement | Received call for statement for account 10261639 sent message: 31482 | 8 | 2 | 26051 | 79 | ||||||||||||||||||||||||||||||||
| 974384 | 36974 | 11/28/2022 2:26:01 PM | 11/28/2022 2:26:02 PM | IVR call: balance | Received call for balance for account 10261639 undefined | 7 | 2 | 26051 | 78 | ||||||||||||||||||||||||||||||||
| 974383 | 36973 | 11/28/2022 2:25:40 PM | 11/28/2022 2:25:40 PM | IVR call: balance | Received call for balance for account 10022224 undefined | 7 | 2 | 20683 | 78 | ||||||||||||||||||||||||||||||||
| 974380 | 36972 | 11/28/2022 2:24:10 PM | 11/28/2022 2:24:28 PM | IVR call: statement | Received call for statement for account 10022224 sent message: 31481 | 8 | 2 | 20683 | 79 | ||||||||||||||||||||||||||||||||
| 974368 | 36971 | 11/28/2022 2:16:51 PM | 11/28/2022 2:17:17 PM | IVR call: statement | Received call for statement for account 10422534 sent message: 31480 | 8 | 2 | 27529 | 79 | ||||||||||||||||||||||||||||||||
| 974356 | 36970 | 11/28/2022 2:13:48 PM | 11/28/2022 2:14:07 PM | IVR call: statement | Received call for statement for account 10020719 sent message: 31479 | 8 | 2 | 8521 | 79 | ||||||||||||||||||||||||||||||||
| 974354 | 11/28/2022 2:09:05 PM | 11/28/2022 2:09:05 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 974352 | 36969 | 11/28/2022 2:08:16 PM | 11/28/2022 2:08:17 PM | IVR call: balance | Received call for balance for account 10429640 undefined | 7 | 2 | 6150 | 78 | ||||||||||||||||||||||||||||||||
| 974347 | 36968 | 11/28/2022 2:02:36 PM | 11/28/2022 2:02:56 PM | IVR call: statement | Received call for statement for account 10047790 sent message: 31478 | 8 | 2 | 247 | 79 | ||||||||||||||||||||||||||||||||
| 974346 | 36967 | 11/28/2022 2:02:25 PM | 11/28/2022 2:02:26 PM | IVR call: balance | Received call for balance for account 10440539 undefined | 7 | 2 | 29819 | 78 | ||||||||||||||||||||||||||||||||
| 36966 | 11/28/2022 1:54:44 PM | 11/28/2022 1:54:47 PM | no water charged to account | No water charged to account. | 6 | 3 | 29818 | 21 | 4 | 2 | 23 | 1 | 113 | 21 | |||||||||||||||||||||||||||
| 974339 | 36965 | 11/28/2022 1:53:41 PM | 11/28/2022 1:53:42 PM | IVR call: balance | Received call for balance for account 10286476 undefined | 7 | 2 | 22425 | 78 | ||||||||||||||||||||||||||||||||
| 974337 | 36964 | 11/28/2022 1:52:42 PM | 11/28/2022 1:52:43 PM | IVR call: balance | Received call for balance for account 10069831 undefined | 7 | 2 | 22423 | 78 | ||||||||||||||||||||||||||||||||
| 974336 | 36963 | 11/28/2022 1:51:35 PM | 11/28/2022 1:51:36 PM | IVR call: balance | Received call for balance for account 10439923 undefined | 7 | 2 | 28934 | 78 | ||||||||||||||||||||||||||||||||
| 974333 | 36962 | 11/28/2022 1:49:55 PM | 11/28/2022 1:50:10 PM | IVR call: statement | Received call for statement for account 10426932 sent message: 31475 | 8 | 2 | 7662 | 79 | ||||||||||||||||||||||||||||||||
| 974332 | 36961 | 11/28/2022 1:49:33 PM | 11/28/2022 1:49:34 PM | IVR call: balance | Received call for balance for account 10013380 undefined | 7 | 2 | 6370 | 78 | ||||||||||||||||||||||||||||||||
| 974330 | 36960 | 11/28/2022 1:48:43 PM | 11/28/2022 1:48:44 PM | IVR call: balance | Received call for balance for account 10426932 undefined | 7 | 2 | 7662 | 78 |