Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 974601 | 36999 | 11/28/2022 5:06:54 PM | 11/28/2022 5:06:55 PM | IVR call: balance | Received call for balance for account 10377755 undefined | 7 | 2 | 6121 | 78 | ||||||||||||||||||||||||||||||||
| 974597 | 36998 | 11/28/2022 5:05:52 PM | 11/28/2022 5:05:53 PM | IVR call: balance | Received call for balance for account 10020288 undefined | 7 | 2 | 6035 | 78 | ||||||||||||||||||||||||||||||||
| 974594 | 36997 | 11/28/2022 5:04:58 PM | 11/28/2022 5:04:59 PM | IVR call: balance | Received call for balance for account 10438468 undefined | 7 | 2 | 26296 | 78 | ||||||||||||||||||||||||||||||||
| 974584 | 36996 | 11/28/2022 4:57:03 PM | 11/28/2022 4:57:04 PM | IVR call: balance | Received call for balance for account 10439820 undefined | 7 | 2 | 27193 | 78 | ||||||||||||||||||||||||||||||||
| 974582 | 36995 | 11/28/2022 4:53:21 PM | 11/28/2022 4:53:22 PM | IVR call: balance | Received call for balance for account 10067418 undefined | 7 | 2 | 5294 | 78 | ||||||||||||||||||||||||||||||||
| 974580 | 36994 | 11/28/2022 4:51:40 PM | 11/28/2022 4:51:41 PM | IVR call: balance | Received call for balance for account 10067418 undefined | 7 | 2 | 5294 | 78 | ||||||||||||||||||||||||||||||||
| 974577 | 36993 | 11/28/2022 4:45:31 PM | 11/28/2022 4:45:31 PM | IVR call: balance | Received call for balance for account 10439820 undefined | 7 | 2 | 27193 | 78 | ||||||||||||||||||||||||||||||||
| 974571 | 36992 | 11/28/2022 4:38:28 PM | 11/28/2022 4:38:29 PM | IVR call: balance | Received call for balance for account 10047131 undefined | 7 | 2 | 17491 | 78 | ||||||||||||||||||||||||||||||||
| 974560 | 36991 | 11/28/2022 4:22:46 PM | 11/28/2022 4:22:46 PM | IVR call: balance | Received call for balance for account 10356695 undefined | 7 | 2 | 4261 | 78 | ||||||||||||||||||||||||||||||||
| 974559 | 36990 | 11/28/2022 4:20:30 PM | 11/28/2022 4:20:31 PM | IVR call: balance | Received call for balance for account 10356695 undefined | 7 | 2 | 4261 | 78 | ||||||||||||||||||||||||||||||||
| 974531 | 36989 | 11/28/2022 4:05:47 PM | 11/28/2022 4:05:48 PM | IVR call: balance | Received call for balance for account 10052096 undefined | 7 | 2 | 16506 | 78 | ||||||||||||||||||||||||||||||||
| 974527 | 36988 | 11/28/2022 3:57:12 PM | 11/28/2022 3:57:12 PM | IVR call: balance | Received call for balance for account 10021601 undefined | 7 | 2 | 4177 | 78 | ||||||||||||||||||||||||||||||||
| 974520 | 36987 | 11/28/2022 3:46:55 PM | 11/28/2022 3:46:56 PM | IVR call: balance | Received call for balance for account 10052096 undefined | 7 | 2 | 16506 | 78 | ||||||||||||||||||||||||||||||||
| 974513 | 36986 | 11/28/2022 3:36:28 PM | 11/28/2022 3:36:28 PM | IVR call: balance | Received call for balance for account 10426018 undefined | 7 | 2 | 9590 | 78 | ||||||||||||||||||||||||||||||||
| 974495 | 36985 | 11/28/2022 3:23:39 PM | 11/28/2022 3:24:01 PM | IVR call: statement | Received call for statement for account 10047131 sent message: 31486 | 8 | 2 | 17491 | 79 | ||||||||||||||||||||||||||||||||
| 974490 | 36984 | 11/28/2022 3:21:57 PM | 11/28/2022 3:21:58 PM | IVR call: balance | Received call for balance for account 10047131 undefined | 7 | 2 | 17491 | 78 | ||||||||||||||||||||||||||||||||
| 974466 | 36983 | 11/28/2022 3:03:04 PM | 11/28/2022 3:03:26 PM | IVR call: statement | Received call for statement for account 10049080 sent message: 31485 | 8 | 2 | 29822 | 79 | ||||||||||||||||||||||||||||||||
| 974461 | 36982 | 11/28/2022 3:01:18 PM | 11/28/2022 3:01:19 PM | IVR call: balance | Received call for balance for account 10049080 undefined | 7 | 2 | 29822 | 78 | ||||||||||||||||||||||||||||||||
| 974458 | 36980 | 11/28/2022 2:58:02 PM | 11/28/2022 2:58:03 PM | IVR call: balance | Received call for balance for account 10026455 undefined | 7 | 2 | 3944 | 78 | ||||||||||||||||||||||||||||||||
| 36979 | 11/28/2022 2:56:57 PM | 11/28/2022 2:57:00 PM | water Query | For the month of February the consumer was charged high consumption and adjustment was made but the consumer is not happy with the Adjustment | 6 | 3 | 29820 | 9 | 15 | 2 | 23 | 1 | 50 | 9 |