Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 11405 | 11/29/2022 10:35:42 AM | 11/29/2022 10:36:13 AM | account over read | <b>qrc response</b><div><b>adjustment done for 2020/01-2020/07, journal waiting to be authorized</b></div><br/><b>Journal Number</b>: [241835] | 24 | 3 | 10153 | 11 | 17 | 2 | 23 | 1 | 111 | 140448 | 11 | ||||||||||||||||||||||||||
| 975380 | 37097 | 11/29/2022 10:35:20 AM | 11/29/2022 10:35:38 AM | IVR call: statement | Received call for statement for account 10217524 sent message: 31537 | 8 | 2 | 4264 | 79 | ||||||||||||||||||||||||||||||||
| 975358 | 37096 | 11/29/2022 10:22:25 AM | 11/29/2022 10:22:26 AM | IVR call: balance | Received call for balance for account 10431196 undefined | 7 | 2 | 21582 | 78 | ||||||||||||||||||||||||||||||||
| 975353 | 37095 | 11/29/2022 10:20:50 AM | 11/29/2022 10:20:51 AM | IVR call:? | Received call for ? for account 10020290 | 28864 | |||||||||||||||||||||||||||||||||||
| 975348 | 37094 | 11/29/2022 10:20:16 AM | 11/29/2022 10:20:17 AM | IVR call: balance | Received call for balance for account 10434658 undefined | 7 | 2 | 24309 | 78 | ||||||||||||||||||||||||||||||||
| 975340 | 37093 | 11/29/2022 10:12:26 AM | 11/29/2022 10:12:43 AM | IVR call: statement | Received call for statement for account 10419815 sent message: 31536 | 8 | 2 | 29838 | 79 | ||||||||||||||||||||||||||||||||
| 975320 | 37092 | 11/29/2022 10:07:54 AM | 11/29/2022 10:07:54 AM | IVR call:? | Received call for ? for account 10358866 | 24330 | |||||||||||||||||||||||||||||||||||
| 975321 | 37091 | 11/29/2022 10:07:33 AM | 11/29/2022 10:07:51 AM | IVR call: statement | Received call for statement for account 20078977 sent message: 31535 | 8 | 2 | 14490 | 79 | ||||||||||||||||||||||||||||||||
| 975316 | 37090 | 11/29/2022 10:04:34 AM | 11/29/2022 10:04:50 AM | IVR call: statement | Received call for statement for account 10052528 sent message: 31534 | 8 | 2 | 4126 | 79 | ||||||||||||||||||||||||||||||||
| 975310 | 37089 | 11/29/2022 10:03:00 AM | 11/29/2022 10:03:01 AM | IVR call: balance | Received call for balance for account 10293122 undefined | 7 | 2 | 6266 | 78 | ||||||||||||||||||||||||||||||||
| 37088 | 11/29/2022 10:02:12 AM | 11/29/2022 10:02:16 AM | water | please apply six months policy | 6 | 3 | 29837 | 113 | 15 | 2 | 23 | 1 | 101 | 202 | |||||||||||||||||||||||||||
| 975291 | 37087 | 11/29/2022 9:58:56 AM | 11/29/2022 9:58:57 AM | IVR call: balance | Received call for balance for account 10298239 undefined | 7 | 2 | 14366 | 78 | ||||||||||||||||||||||||||||||||
| 975288 | 37086 | 11/29/2022 9:58:29 AM | 11/29/2022 9:58:31 AM | IVR call:? | Received call for ? for account 10095370 | 29835 | |||||||||||||||||||||||||||||||||||
| 975280 | 37085 | 11/29/2022 9:53:42 AM | 11/29/2022 9:53:43 AM | IVR call:? | Received call for ? for account 10009892 | 27213 | |||||||||||||||||||||||||||||||||||
| 975278 | 37084 | 11/29/2022 9:53:02 AM | 11/29/2022 9:53:03 AM | IVR call: balance | Received call for balance for account 10245936 undefined | 7 | 2 | 5159 | 78 | ||||||||||||||||||||||||||||||||
| 975256 | 37083 | 11/29/2022 9:45:03 AM | 11/29/2022 9:45:04 AM | IVR call: balance | Received call for balance for account 10440097 undefined | 7 | 2 | 28313 | 78 | ||||||||||||||||||||||||||||||||
| 37081 | 11/29/2022 9:44:19 AM | 3/8/2023 9:30:29 AM | six months policy | CONSUMER SUBMITTED PLUMBERS LETTER FOR A FIXED LEAK IN 2019 | 30 | 3 | 29834 | 110 | 15 | 2 | 23 | 1 | 101 | 205 | 201 | ||||||||||||||||||||||||||
| 975251 | 37082 | 11/29/2022 9:44:19 AM | 11/29/2022 9:44:20 AM | IVR call: balance | Received call for balance for account 20179679 undefined | 7 | 2 | 13752 | 78 | ||||||||||||||||||||||||||||||||
| 975241 | 37080 | 11/29/2022 9:40:03 AM | 11/29/2022 9:40:03 AM | IVR call:? | Received call for ? for account 10242391 | 29832 | |||||||||||||||||||||||||||||||||||
| 975229 | 37078 | 11/29/2022 9:34:43 AM | 11/29/2022 9:34:44 AM | IVR call: balance | Received call for balance for account 10011637 undefined | 7 | 2 | 24074 | 78 |