Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 975499 | 37116 | 11/29/2022 11:59:18 AM | 11/29/2022 11:59:19 AM | IVR call: balance | Received call for balance for account 10262106 undefined | 7 | 2 | 27266 | 78 | ||||||||||||||||||||||||||||||||
| 975498 | 37115 | 11/29/2022 11:58:41 AM | 11/29/2022 11:58:42 AM | IVR call: balance | Received call for balance for account 10262106 undefined | 7 | 2 | 27266 | 78 | ||||||||||||||||||||||||||||||||
| 975496 | 37114 | 11/29/2022 11:57:54 AM | 11/29/2022 11:57:55 AM | IVR call: balance | Received call for balance for account 10262106 undefined | 7 | 2 | 27266 | 78 | ||||||||||||||||||||||||||||||||
| 975494 | 37113 | 11/29/2022 11:57:00 AM | 11/29/2022 11:57:01 AM | IVR call: balance | Received call for balance for account 10021818 undefined | 7 | 2 | 2456 | 78 | ||||||||||||||||||||||||||||||||
| 975488 | 37112 | 11/29/2022 11:54:09 AM | 11/29/2022 11:54:09 AM | IVR call: balance | Received call for balance for account 10139731 undefined | 7 | 2 | 27085 | 78 | ||||||||||||||||||||||||||||||||
| 37110 | 11/29/2022 11:52:21 AM | 3/17/2023 9:24:33 AM | water query | water query ,consumer fixed leaking toilet affidavit submitted 28/11/2022. | 23 | 3 | 29843 | 141 | 17 | 3 | 23 | 1 | 96 | 239 | 778 | ||||||||||||||||||||||||||
| 975487 | 37111 | 11/29/2022 11:52:16 AM | 11/29/2022 11:52:32 AM | IVR call: meter-reading | Received call for meter-reading for account 10430054 Meter reading: [1262] Meter type: [water] | 10 | 2 | 10475 | 81 | ||||||||||||||||||||||||||||||||
| 975485 | 37109 | 11/29/2022 11:49:43 AM | 11/29/2022 11:49:43 AM | IVR call:? | Received call for ? for account 10430054 | 10475 | |||||||||||||||||||||||||||||||||||
| 975462 | 37108 | 11/29/2022 11:42:25 AM | 11/29/2022 11:42:27 AM | IVR call: balance | Received call for balance for account 10169481 undefined | 7 | 2 | 4191 | 78 | ||||||||||||||||||||||||||||||||
| 975459 | 37107 | 11/29/2022 11:40:56 AM | 11/29/2022 11:40:56 AM | IVR call: balance | Received call for balance for account 10291633 undefined | 7 | 2 | 29841 | 78 | ||||||||||||||||||||||||||||||||
| 2493 | 11/29/2022 11:26:34 AM | 11/29/2022 11:26:37 AM | water | please split consumption for the period 2021/05 to 2022/09 | 6 | 3 | 2214 | 110 | 17 | 4 | 23 | 1 | 112 | 205 | |||||||||||||||||||||||||||
| 975442 | 37106 | 11/29/2022 11:25:35 AM | 11/29/2022 11:25:36 AM | IVR call: balance | Received call for balance for account 10441263 undefined | 7 | 2 | 29840 | 78 | ||||||||||||||||||||||||||||||||
| 975426 | 37105 | 11/29/2022 11:14:23 AM | 11/29/2022 11:14:24 AM | IVR call: balance | Received call for balance for account 10352584 undefined | 7 | 2 | 27657 | 78 | ||||||||||||||||||||||||||||||||
| 975419 | 37104 | 11/29/2022 11:06:29 AM | 11/29/2022 11:06:29 AM | IVR call: balance | Received call for balance for account 10251672 undefined | 7 | 2 | 13428 | 78 | ||||||||||||||||||||||||||||||||
| 975413 | 37103 | 11/29/2022 11:03:14 AM | 11/29/2022 11:03:32 AM | IVR call: statement | Received call for statement for account 10434892 sent message: 31547 | 8 | 2 | 25965 | 79 | ||||||||||||||||||||||||||||||||
| 975406 | 37102 | 11/29/2022 10:57:03 AM | 11/29/2022 10:57:44 AM | IVR call: statement | Received call for statement for account 10038635 sent message: 31545 | 8 | 2 | 7513 | 79 | ||||||||||||||||||||||||||||||||
| 975397 | 37101 | 11/29/2022 10:51:17 AM | 11/29/2022 10:51:18 AM | IVR call: balance | Received call for balance for account 10019058 undefined | 7 | 2 | 13182 | 78 | ||||||||||||||||||||||||||||||||
| 37099 | 11/29/2022 10:50:32 AM | 11/29/2022 10:50:55 AM | water leak was fixed on 13 june 2022 | water leak adjustment | 22 | 3 | 29839 | 207 | 17 | 4 | 23 | 1 | 96 | 1208 | 1208 | ||||||||||||||||||||||||||
| 975390 | 37100 | 11/29/2022 10:50:00 AM | 11/29/2022 10:50:01 AM | IVR call: balance | Received call for balance for account 10019058 undefined | 7 | 2 | 13182 | 78 | ||||||||||||||||||||||||||||||||
| 975381 | 37098 | 11/29/2022 10:36:31 AM | 11/29/2022 10:36:51 AM | IVR call: statement | Received call for statement for account 10430405 sent message: 31541 | 8 | 2 | 6187 | 79 |