Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 975643 | 37135 | 11/29/2022 1:00:48 PM | 11/29/2022 1:00:49 PM | IVR call: balance | Received call for balance for account 10421083 undefined | 7 | 2 | 15612 | 78 | ||||||||||||||||||||||||||||||||
| 975640 | 37134 | 11/29/2022 1:00:44 PM | 11/29/2022 1:00:45 PM | IVR call: balance | Received call for balance for account 10330213 undefined | 7 | 2 | 5049 | 78 | ||||||||||||||||||||||||||||||||
| 975635 | 37133 | 11/29/2022 12:57:21 PM | 11/29/2022 12:57:22 PM | IVR call: balance | Received call for balance for account 10294164 undefined | 7 | 2 | 9194 | 78 | ||||||||||||||||||||||||||||||||
| 11894 | 11/29/2022 12:53:52 PM | 11/29/2022 12:53:54 PM | Water meter incorrectly read | Meter incorrectly read for meter BTRA6104 | 23 | 3 | 15557 | 17 | 2 | 23 | 1 | 111 | 271 | ||||||||||||||||||||||||||||
| 975599 | 37132 | 11/29/2022 12:48:43 PM | 11/29/2022 12:50:34 PM | IVR call: statement | Received call for statement for account 10363595 sent message: 31557 | 8 | 2 | 29847 | 79 | ||||||||||||||||||||||||||||||||
| 975589 | 37131 | 11/29/2022 12:44:27 PM | 11/29/2022 12:45:13 PM | IVR call: statement | Received call for statement for account 10405698 sent message: 31556 | 8 | 2 | 29846 | 79 | ||||||||||||||||||||||||||||||||
| 975564 | 37130 | 11/29/2022 12:41:37 PM | 11/29/2022 12:41:38 PM | IVR call: balance | Received call for balance for account 10435876 undefined | 7 | 2 | 26411 | 78 | ||||||||||||||||||||||||||||||||
| 975566 | 37129 | 11/29/2022 12:41:33 PM | 11/29/2022 12:41:34 PM | IVR call: balance | Received call for balance for account 10009140 undefined | 7 | 2 | 18507 | 78 | ||||||||||||||||||||||||||||||||
| 975549 | 37128 | 11/29/2022 12:36:48 PM | 11/29/2022 12:36:49 PM | IVR call: balance | Received call for balance for account 10161854 undefined | 7 | 2 | 14540 | 78 | ||||||||||||||||||||||||||||||||
| 975548 | 37127 | 11/29/2022 12:36:25 PM | 11/29/2022 12:36:26 PM | IVR call: balance | Received call for balance for account 20134741 undefined | 7 | 2 | 10314 | 78 | ||||||||||||||||||||||||||||||||
| 975547 | 37126 | 11/29/2022 12:35:46 PM | 11/29/2022 12:36:30 PM | IVR call: statement | Received call for statement for account 10403372 sent message: 31554 | 8 | 2 | 20245 | 79 | ||||||||||||||||||||||||||||||||
| 975546 | 37125 | 11/29/2022 12:35:40 PM | 11/29/2022 12:36:48 PM | IVR call: statement | Received call for statement for account 10161854 sent message: 31555 | 8 | 2 | 14540 | 79 | ||||||||||||||||||||||||||||||||
| 975544 | 37124 | 11/29/2022 12:34:56 PM | 11/29/2022 12:34:56 PM | IVR call:? | Received call for ? for account 10403372 | 20245 | |||||||||||||||||||||||||||||||||||
| 975540 | 37123 | 11/29/2022 12:34:09 PM | 11/29/2022 12:34:09 PM | IVR call: balance | Received call for balance for account 10416590 undefined | 7 | 2 | 29845 | 78 | ||||||||||||||||||||||||||||||||
| 975534 | 37122 | 11/29/2022 12:32:56 PM | 11/29/2022 12:32:57 PM | IVR call: balance | Received call for balance for account 10053015 undefined | 7 | 2 | 21866 | 78 | ||||||||||||||||||||||||||||||||
| 975533 | 37121 | 11/29/2022 12:32:19 PM | 11/29/2022 12:33:39 PM | IVR call: statement | Received call for statement for account 10439341 sent message: 31553 | 8 | 2 | 29844 | 79 | ||||||||||||||||||||||||||||||||
| 975532 | 37120 | 11/29/2022 12:31:32 PM | 11/29/2022 12:31:33 PM | IVR call: balance | Received call for balance for account 10012812 undefined | 7 | 2 | 15369 | 78 | ||||||||||||||||||||||||||||||||
| 975531 | 37119 | 11/29/2022 12:30:55 PM | 11/29/2022 12:30:56 PM | IVR call: balance | Received call for balance for account 10013379 undefined | 7 | 2 | 20364 | 78 | ||||||||||||||||||||||||||||||||
| 975504 | 37118 | 11/29/2022 12:03:42 PM | 11/29/2022 12:03:43 PM | IVR call: balance | Received call for balance for account 10150911 undefined | 7 | 2 | 13025 | 78 | ||||||||||||||||||||||||||||||||
| 975502 | 37117 | 11/29/2022 12:02:27 PM | 11/29/2022 12:02:28 PM | IVR call: balance | Received call for balance for account 10150911 undefined | 7 | 2 | 13025 | 78 |