Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 976751 | 37312 | 11/30/2022 9:20:44 AM | 11/30/2022 9:20:46 AM | IVR call: balance | Received call for balance for account 10276508 undefined | 7 | 2 | 14588 | 78 | ||||||||||||||||||||||||||||||||
| 976748 | 37311 | 11/30/2022 9:20:07 AM | 11/30/2022 9:20:08 AM | IVR call: balance | Received call for balance for account 10402760 undefined | 7 | 2 | 23733 | 78 | ||||||||||||||||||||||||||||||||
| 976747 | 37310 | 11/30/2022 9:19:42 AM | 11/30/2022 9:19:42 AM | IVR call: balance | Received call for balance for account 10276508 undefined | 7 | 2 | 14588 | 78 | ||||||||||||||||||||||||||||||||
| 976746 | 37309 | 11/30/2022 9:18:39 AM | 11/30/2022 9:18:40 AM | IVR call: balance | Received call for balance for account 10276508 undefined | 7 | 2 | 14588 | 78 | ||||||||||||||||||||||||||||||||
| 976731 | 37308 | 11/30/2022 9:13:26 AM | 11/30/2022 9:13:27 AM | IVR call: balance | Received call for balance for account 20174857 undefined | 7 | 2 | 3937 | 78 | ||||||||||||||||||||||||||||||||
| 976727 | 37307 | 11/30/2022 9:13:02 AM | 11/30/2022 9:13:21 AM | IVR call: statement | Received call for statement for account 10432367 sent message: 31623 | 8 | 2 | 13695 | 79 | ||||||||||||||||||||||||||||||||
| 976728 | 37306 | 11/30/2022 9:12:19 AM | 11/30/2022 9:12:20 AM | IVR call: balance | Received call for balance for account 20174832 undefined | 7 | 2 | 3936 | 78 | ||||||||||||||||||||||||||||||||
| 976705 | 37305 | 11/30/2022 9:04:37 AM | 11/30/2022 9:04:37 AM | IVR call: balance | Received call for balance for account 10022221 undefined | 7 | 2 | 5892 | 78 | ||||||||||||||||||||||||||||||||
| 976698 | 37304 | 11/30/2022 9:03:14 AM | 11/30/2022 9:03:35 AM | IVR call: statement | Received call for statement for account 20161569 sent message: 31622 | 8 | 2 | 18671 | 79 | ||||||||||||||||||||||||||||||||
| 976697 | 37303 | 11/30/2022 9:02:55 AM | 11/30/2022 9:02:56 AM | IVR call: balance | Received call for balance for account 10071861 undefined | 7 | 2 | 7368 | 78 | ||||||||||||||||||||||||||||||||
| 976696 | 37302 | 11/30/2022 9:02:47 AM | 11/30/2022 9:02:48 AM | IVR call: balance | Received call for balance for account 10057347 undefined | 7 | 2 | 27066 | 78 | ||||||||||||||||||||||||||||||||
| 976686 | 37301 | 11/30/2022 8:59:10 AM | 11/30/2022 8:59:42 AM | IVR call: statement | Received call for statement for account 10372015 sent message: 31621 | 8 | 2 | 18743 | 79 | ||||||||||||||||||||||||||||||||
| 976685 | 37300 | 11/30/2022 8:59:09 AM | 11/30/2022 8:59:27 AM | IVR call: statement | Received call for statement for account 10297445 sent message: 31620 | 8 | 2 | 25581 | 79 | ||||||||||||||||||||||||||||||||
| 976683 | 37299 | 11/30/2022 8:57:18 AM | 11/30/2022 8:57:19 AM | IVR call: balance | Received call for balance for account 10383408 undefined | 7 | 2 | 6715 | 78 | ||||||||||||||||||||||||||||||||
| 976677 | 37298 | 11/30/2022 8:56:54 AM | 11/30/2022 8:57:16 AM | IVR call: statement | Received call for statement for account 10276508 sent message: 31619 | 8 | 2 | 14588 | 79 | ||||||||||||||||||||||||||||||||
| 976674 | 37297 | 11/30/2022 8:55:58 AM | 11/30/2022 8:56:25 AM | IVR call: statement | Received call for statement for account 10126104 sent message: 31618 | 8 | 2 | 29870 | 79 | ||||||||||||||||||||||||||||||||
| 976670 | 37296 | 11/30/2022 8:54:40 AM | 11/30/2022 8:54:41 AM | IVR call: balance | Received call for balance for account 10398524 undefined | 7 | 2 | 4054 | 78 | ||||||||||||||||||||||||||||||||
| 37295 | 11/30/2022 8:45:23 AM | 12/13/2022 12:23:55 PM | Water | <div>QRC-RESPONSE</div><div>Water query.</div><div><b><i><u>Six months Policy done</u></i></b></div><div><i style="">2022/10 billing has been adjusted with a credit of R 208 462.58 (Inclusive of Vat)</i></div><b>Journal Number</b>: [243807]<br/><b>Journal Amount</b>: [204991.90] | 27 | 3 | 29869 | 132 | 15 | 2 | 23 | 1 | 101 | 12/13/2022 12:23:45 PM | 2 | 230 | 2 | ||||||||||||||||||||||||
| 976636 | 11/30/2022 8:41:22 AM | 11/30/2022 8:41:23 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 976635 | 37294 | 11/30/2022 8:40:35 AM | 11/30/2022 8:40:52 AM | IVR call: statement | Received call for statement for account 10213178 sent message: 31615 | 8 | 2 | 26832 | 79 |