Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 977139 | 37380 | 11/30/2022 12:26:59 PM | 11/30/2022 12:27:00 PM | IVR call: balance | Received call for balance for account 10245390 undefined | 7 | 2 | 5275 | 78 | ||||||||||||||||||||||||||||||||
| 977122 | 37379 | 11/30/2022 12:21:37 PM | 11/30/2022 12:21:39 PM | IVR call: balance | Received call for balance for account 10362744 undefined | 7 | 2 | 14790 | 78 | ||||||||||||||||||||||||||||||||
| 977120 | 37378 | 11/30/2022 12:21:35 PM | 11/30/2022 12:21:37 PM | IVR call: balance | Received call for balance for account 10432949 undefined | 7 | 2 | 9805 | 78 | ||||||||||||||||||||||||||||||||
| 977113 | 37377 | 11/30/2022 12:17:52 PM | 11/30/2022 12:18:23 PM | IVR call: statement | Received call for statement for account 10360393 sent message: 31653 | 8 | 2 | 4846 | 79 | ||||||||||||||||||||||||||||||||
| 977104 | 37376 | 11/30/2022 12:14:46 PM | 11/30/2022 12:15:05 PM | IVR call: statement | Received call for statement for account 10398689 sent message: 31652 | 8 | 2 | 18846 | 79 | ||||||||||||||||||||||||||||||||
| 977094 | 37375 | 11/30/2022 12:12:15 PM | 11/30/2022 12:12:32 PM | IVR call: meter-reading | Received call for meter-reading for account 10251751 Meter reading: [26866] Meter type: [electric] | 10 | 2 | 28610 | 81 | ||||||||||||||||||||||||||||||||
| 977093 | 37374 | 11/30/2022 12:11:58 PM | 11/30/2022 12:11:59 PM | IVR call: balance | Received call for balance for account 10006980 undefined | 7 | 2 | 8867 | 78 | ||||||||||||||||||||||||||||||||
| 977088 | 37373 | 11/30/2022 12:10:56 PM | 11/30/2022 12:11:13 PM | IVR call: meter-reading | Received call for meter-reading for account 10016059 Meter reading: [94206] Meter type: [electric] | 10 | 2 | 28611 | 81 | ||||||||||||||||||||||||||||||||
| 977087 | 37372 | 11/30/2022 12:10:55 PM | 11/30/2022 12:10:56 PM | IVR call: balance | Received call for balance for account 10006980 undefined | 7 | 2 | 8867 | 78 | ||||||||||||||||||||||||||||||||
| 977085 | 37370 | 11/30/2022 12:09:38 PM | 11/30/2022 12:10:01 PM | IVR call: meter-reading | Received call for meter-reading for account 10016059 Meter reading: [94] Meter type: [electric] | 10 | 2 | 28611 | 81 | ||||||||||||||||||||||||||||||||
| 977083 | 37369 | 11/30/2022 12:09:05 PM | 11/30/2022 12:09:06 PM | IVR call: balance | Received call for balance for account 10394780 undefined | 7 | 2 | 23315 | 78 | ||||||||||||||||||||||||||||||||
| 977082 | 37368 | 11/30/2022 12:08:30 PM | 11/30/2022 12:08:49 PM | IVR call: statement | Received call for statement for account 10439992 sent message: 31651 | 8 | 2 | 29889 | 79 | ||||||||||||||||||||||||||||||||
| 977078 | 37367 | 11/30/2022 12:07:53 PM | 11/30/2022 12:07:53 PM | IVR call:? | Received call for ? for account 10333333 | 29890 | |||||||||||||||||||||||||||||||||||
| 977071 | 37366 | 11/30/2022 12:05:44 PM | 11/30/2022 12:05:44 PM | IVR call: balance | Received call for balance for account 10439992 undefined | 7 | 2 | 29889 | 78 | ||||||||||||||||||||||||||||||||
| 977060 | 37365 | 11/30/2022 12:01:59 PM | 11/30/2022 12:02:17 PM | IVR call: statement | Received call for statement for account 10421666 sent message: 31650 | 8 | 2 | 22114 | 79 | ||||||||||||||||||||||||||||||||
| 977058 | 37364 | 11/30/2022 12:01:11 PM | 11/30/2022 12:01:12 PM | IVR call: balance | Received call for balance for account 10421666 undefined | 7 | 2 | 22114 | 78 | ||||||||||||||||||||||||||||||||
| 977056 | 37363 | 11/30/2022 12:00:39 PM | 11/30/2022 12:00:39 PM | IVR call:? | Received call for ? for account 10382780 | 29888 | |||||||||||||||||||||||||||||||||||
| 977045 | 37362 | 11/30/2022 11:56:01 AM | 11/30/2022 11:56:02 AM | IVR call: balance | Received call for balance for account 10012759 undefined | 7 | 2 | 4448 | 78 | ||||||||||||||||||||||||||||||||
| 977040 | 37361 | 11/30/2022 11:54:55 AM | 11/30/2022 11:54:57 AM | IVR call: balance | Received call for balance for account 10012759 undefined | 7 | 2 | 4448 | 78 | ||||||||||||||||||||||||||||||||
| 977031 | 37359 | 11/30/2022 11:52:45 AM | 11/30/2022 11:52:46 AM | IVR call: balance | Received call for balance for account 10290901 undefined | 7 | 2 | 23329 | 78 |