Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 977297 | 37400 | 11/30/2022 1:15:15 PM | 11/30/2022 1:15:16 PM | IVR call: balance | Received call for balance for account 10341974 undefined | 7 | 2 | 15658 | 78 | ||||||||||||||||||||||||||||||||
| 977269 | 37399 | 11/30/2022 1:07:48 PM | 11/30/2022 1:07:49 PM | IVR call: balance | Received call for balance for account 10367982 undefined | 7 | 2 | 13205 | 78 | ||||||||||||||||||||||||||||||||
| 977270 | 37398 | 11/30/2022 1:06:59 PM | 11/30/2022 1:07:01 PM | IVR call: balance | Received call for balance for account 10434373 undefined | 7 | 2 | 29898 | 78 | ||||||||||||||||||||||||||||||||
| 37397 | 11/30/2022 1:03:33 PM | 11/30/2022 1:04:07 PM | water query | query sent to water works,reprt pending | 6 | 3 | 29897 | 162 | 17 | 3 | 23 | 1 | 96 | 916 | 916 | ||||||||||||||||||||||||||
| 977247 | 37396 | 11/30/2022 1:01:28 PM | 11/30/2022 1:01:29 PM | IVR call: balance | Received call for balance for account 10438936 undefined | 7 | 2 | 24748 | 78 | ||||||||||||||||||||||||||||||||
| 977228 | 37395 | 11/30/2022 12:54:02 PM | 11/30/2022 12:54:03 PM | IVR call: balance | Received call for balance for account 10050431 undefined | 7 | 2 | 9439 | 78 | ||||||||||||||||||||||||||||||||
| 977216 | 37394 | 11/30/2022 12:52:11 PM | 11/30/2022 12:52:12 PM | IVR call: balance | Received call for balance for account 10007427 undefined | 7 | 2 | 2000 | 78 | ||||||||||||||||||||||||||||||||
| 977201 | 37393 | 11/30/2022 12:48:04 PM | 11/30/2022 12:48:05 PM | IVR call:? | Received call for ? for account 10418564 | 4350 | |||||||||||||||||||||||||||||||||||
| 977200 | 37392 | 11/30/2022 12:47:44 PM | 11/30/2022 12:47:45 PM | IVR call: balance | Received call for balance for account 10438954 undefined | 7 | 2 | 24750 | 78 | ||||||||||||||||||||||||||||||||
| 977198 | 37391 | 11/30/2022 12:46:44 PM | 11/30/2022 12:46:45 PM | IVR call: balance | Received call for balance for account 10351670 undefined | 7 | 2 | 25928 | 78 | ||||||||||||||||||||||||||||||||
| 977194 | 37390 | 11/30/2022 12:46:09 PM | 11/30/2022 12:46:10 PM | IVR call: balance | Received call for balance for account 10008916 undefined | 7 | 2 | 10061 | 78 | ||||||||||||||||||||||||||||||||
| 37388 | 11/30/2022 12:43:56 PM | 5/12/2023 1:12:25 PM | WATER | SUBMITTED PLUMBERS LETTER FOR A FIXED LEAK.AND CONSUMER REPORTED WATER METER LEAK THAT WAS FIXED BY W/W CONTROL NO.755038,746819,688016 AND 683460.<br/><b>Journal Number</b>: [507728] | 24 | 3 | 29894 | 114 | 17 | 2 | 23 | 1 | 96 | 201 | 3290 | ||||||||||||||||||||||||||
| 977175 | 37387 | 11/30/2022 12:36:37 PM | 11/30/2022 12:36:54 PM | IVR call: statement | Received call for statement for account 10178097 sent message: 31657 | 8 | 2 | 8930 | 79 | ||||||||||||||||||||||||||||||||
| 977171 | 37386 | 11/30/2022 12:36:10 PM | 11/30/2022 12:36:11 PM | IVR call: balance | Received call for balance for account 10074409 undefined | 7 | 2 | 15310 | 78 | ||||||||||||||||||||||||||||||||
| 11901 | 11/30/2022 12:33:05 PM | 3/12/2023 10:53:33 AM | 102 SSQ Nov 2022 | There are 2 meters charged on this account. The correct meter for this account is 090047501 and the reading is as follows: Current 46 (06.10.2022), previous 46 (07.09.2022).<div><br></div><div>There are 2 meters charged on this account. The correct meter for this account is 090047501 and the reading is as follows: Current 56 (07.12.2022), previous 50 (07.11.2022). (This part of information is from query ref#94639 which was closed as two queries were opened under the same account number). Kindly attend to this component as well.</div><div><br></div> | 23 | 3 | 29892 | 17 | 2 | 23 | 1 | 111 | 273 | 214 | |||||||||||||||||||||||||||
| 977157 | 37385 | 11/30/2022 12:32:33 PM | 11/30/2022 12:32:34 PM | IVR call: balance | Received call for balance for account 10440097 undefined | 7 | 2 | 28313 | 78 | ||||||||||||||||||||||||||||||||
| 977152 | 37384 | 11/30/2022 12:30:44 PM | 11/30/2022 12:31:10 PM | IVR call: statement | Received call for statement for account 10004112 sent message: 31654 | 8 | 2 | 8685 | 79 | ||||||||||||||||||||||||||||||||
| 977147 | 37383 | 11/30/2022 12:30:11 PM | 11/30/2022 12:30:12 PM | IVR call: balance | Received call for balance for account 10265214 undefined | 7 | 2 | 29893 | 78 | ||||||||||||||||||||||||||||||||
| 977144 | 37382 | 11/30/2022 12:29:08 PM | 11/30/2022 12:29:09 PM | IVR call: balance | Received call for balance for account 10435908 undefined | 7 | 2 | 23281 | 78 | ||||||||||||||||||||||||||||||||
| 977145 | 37381 | 11/30/2022 12:29:07 PM | 11/30/2022 12:29:08 PM | IVR call: balance | Received call for balance for account 10004112 undefined | 7 | 2 | 8685 | 78 |