Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 977703 | 37462 | 11/30/2022 6:04:02 PM | 11/30/2022 6:04:03 PM | IVR call: balance | Received call for balance for account 10037560 undefined | 7 | 2 | 6457 | 78 | ||||||||||||||||||||||||||||||||
| 977699 | 37461 | 11/30/2022 5:58:26 PM | 11/30/2022 5:58:48 PM | IVR call: statement | Received call for statement for account 10103700 sent message: 31699 | 8 | 2 | 17574 | 79 | ||||||||||||||||||||||||||||||||
| 977687 | 37459 | 11/30/2022 5:48:02 PM | 11/30/2022 5:48:03 PM | IVR call: balance | Received call for balance for account 10425590 undefined | 7 | 2 | 27240 | 78 | ||||||||||||||||||||||||||||||||
| 977680 | 37458 | 11/30/2022 5:35:32 PM | 11/30/2022 5:35:33 PM | IVR call: balance | Received call for balance for account 10038259 undefined | 7 | 2 | 6117 | 78 | ||||||||||||||||||||||||||||||||
| 977669 | 37456 | 11/30/2022 5:20:13 PM | 11/30/2022 5:20:14 PM | IVR call: balance | Received call for balance for account 10027058 undefined | 7 | 2 | 5963 | 78 | ||||||||||||||||||||||||||||||||
| 977668 | 37455 | 11/30/2022 5:19:54 PM | 11/30/2022 5:19:55 PM | IVR call: balance | Received call for balance for account 10289209 undefined | 7 | 2 | 14324 | 78 | ||||||||||||||||||||||||||||||||
| 977667 | 37454 | 11/30/2022 5:17:58 PM | 11/30/2022 5:17:59 PM | IVR call: balance | Received call for balance for account 10027058 undefined | 7 | 2 | 5963 | 78 | ||||||||||||||||||||||||||||||||
| 977662 | 37453 | 11/30/2022 5:12:55 PM | 11/30/2022 5:12:56 PM | IVR call: balance | Received call for balance for account 10063455 undefined | 7 | 2 | 21881 | 78 | ||||||||||||||||||||||||||||||||
| 977661 | 37452 | 11/30/2022 5:12:03 PM | 11/30/2022 5:12:04 PM | IVR call: balance | Received call for balance for account 10066145 undefined | 7 | 2 | 11136 | 78 | ||||||||||||||||||||||||||||||||
| 977641 | 37451 | 11/30/2022 4:50:38 PM | 11/30/2022 4:50:55 PM | IVR call: statement | Received call for statement for account 10358579 sent message: 31698 | 8 | 2 | 4853 | 79 | ||||||||||||||||||||||||||||||||
| 977636 | 37450 | 11/30/2022 4:49:54 PM | 11/30/2022 4:50:14 PM | IVR call: meter-reading | Received call for meter-reading for account 10414274 Meter reading: [10414274] Meter type: [electric] | 10 | 2 | 29910 | 81 | ||||||||||||||||||||||||||||||||
| 977620 | 37449 | 11/30/2022 4:37:25 PM | 11/30/2022 4:37:26 PM | IVR call: balance | Received call for balance for account 10024802 undefined | 7 | 2 | 4369 | 78 | ||||||||||||||||||||||||||||||||
| 977616 | 37448 | 11/30/2022 4:36:08 PM | 11/30/2022 4:36:09 PM | IVR call: balance | Received call for balance for account 10022828 undefined | 7 | 2 | 9912 | 78 | ||||||||||||||||||||||||||||||||
| 977614 | 37447 | 11/30/2022 4:35:44 PM | 11/30/2022 4:35:45 PM | IVR call: balance | Received call for balance for account 10436312 undefined | 7 | 2 | 28265 | 78 | ||||||||||||||||||||||||||||||||
| 977608 | 37446 | 11/30/2022 4:29:51 PM | 11/30/2022 4:29:52 PM | IVR call: balance | Received call for balance for account 10028264 undefined | 7 | 2 | 13691 | 78 | ||||||||||||||||||||||||||||||||
| 977603 | 37445 | 11/30/2022 4:21:00 PM | 11/30/2022 4:21:01 PM | IVR call: balance | Received call for balance for account 10351670 undefined | 7 | 2 | 25928 | 78 | ||||||||||||||||||||||||||||||||
| 977578 | 37444 | 11/30/2022 4:06:59 PM | 11/30/2022 4:07:00 PM | IVR call: balance | Received call for balance for account 10212024 undefined | 7 | 2 | 4052 | 78 | ||||||||||||||||||||||||||||||||
| 977579 | 37443 | 11/30/2022 4:06:44 PM | 11/30/2022 4:06:45 PM | IVR call: balance | Received call for balance for account 10388687 undefined | 7 | 2 | 9711 | 78 | ||||||||||||||||||||||||||||||||
| 977575 | 37442 | 11/30/2022 4:05:08 PM | 11/30/2022 4:05:24 PM | IVR call: statement | Received call for statement for account 10022122 sent message: 31697 | 8 | 2 | 8471 | 79 | ||||||||||||||||||||||||||||||||
| 977571 | 37441 | 11/30/2022 4:03:23 PM | 11/30/2022 4:03:41 PM | IVR call: statement | Received call for statement for account 10152507 sent message: 31696 | 8 | 2 | 14013 | 79 |