Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
11948 12/1/2022 6:35:15 AM 12/1/2022 6:35:16 AM 12 Arum Sands No water charged on account. 23 3 29915 4 2 23 1 113 305
977919 37502 12/1/2022 6:26:20 AM 12/1/2022 6:26:21 AM IVR call: balance Received call for balance for account 10039137 undefined 7 2 6954 78
977918 37501 12/1/2022 6:25:54 AM 12/1/2022 6:25:54 AM IVR call: balance Received call for balance for account 10429054 undefined 7 2 29914 78
977916 37500 12/1/2022 6:25:18 AM 12/1/2022 6:25:19 AM IVR call: balance Received call for balance for account 10006667 undefined 7 2 7194 78
977913 37499 12/1/2022 6:24:40 AM 12/1/2022 6:24:41 AM IVR call: balance Received call for balance for account 10006667 undefined 7 2 7194 78
977908 37498 12/1/2022 6:21:50 AM 12/1/2022 6:22:06 AM IVR call: statement Received call for statement for account 10386416 sent message: 31712 8 2 6494 79
977864 37497 12/1/2022 6:06:06 AM 12/1/2022 6:06:22 AM IVR call: statement Received call for statement for account 10386349 sent message: 31711 8 2 12410 79
977855 37496 12/1/2022 6:04:24 AM 12/1/2022 6:04:43 AM IVR call: statement Received call for statement for account 10386416 sent message: 31710 8 2 6494 79
977853 37495 12/1/2022 6:03:57 AM 12/1/2022 6:03:58 AM IVR call: balance Received call for balance for account 10440400 undefined 7 2 28531 78
977850 37493 12/1/2022 6:03:23 AM 12/1/2022 6:03:39 AM IVR call: statement Received call for statement for account 10439146 sent message: 31709 8 2 27046 79
977845 37492 12/1/2022 5:59:42 AM 12/1/2022 5:59:43 AM IVR call: balance Received call for balance for account 20574848 undefined 7 2 6388 78
977842 37491 12/1/2022 5:57:57 AM 12/1/2022 5:57:58 AM IVR call: balance Received call for balance for account 20015705 undefined 7 2 6386 78
977843 37490 12/1/2022 5:57:51 AM 12/1/2022 5:58:07 AM IVR call: statement Received call for statement for account 10423843 sent message: 31708 8 2 7419 79
977841 37489 12/1/2022 5:44:56 AM 12/1/2022 5:44:57 AM IVR call: balance Received call for balance for account 10238472 undefined 7 2 4239 78
977829 37488 12/1/2022 5:30:57 AM 12/1/2022 5:31:14 AM IVR call: statement Received call for statement for account 10432642 sent message: 31707 8 2 18611 79
977828 37487 12/1/2022 5:26:38 AM 12/1/2022 5:26:39 AM IVR call: balance Received call for balance for account 10420995 undefined 7 2 6453 78
977825 37486 12/1/2022 5:25:40 AM 12/1/2022 5:25:40 AM IVR call: balance Received call for balance for account 10420995 undefined 7 2 6453 78
977806 37485 12/1/2022 4:59:31 AM 12/1/2022 4:59:32 AM IVR call: balance Received call for balance for account 10362984 undefined 7 2 9646 78
977804 37484 12/1/2022 4:58:50 AM 12/1/2022 4:58:51 AM IVR call: balance Received call for balance for account 10430976 undefined 7 2 9661 78
977801 37483 12/1/2022 4:54:47 AM 12/1/2022 4:54:48 AM IVR call: balance Received call for balance for account 10360196 undefined 7 2 3067 78