Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 37858 | 12/2/2022 1:25:10 PM | 12/2/2022 1:25:24 PM | HIGH WATER CONSUMPTION | Due to the high water consumption charged, a water query has been reported. | 30 | 3 | 30047 | 215 | 3 | 1 | 96 | 1533 | 1533 | ||||||||||||||||||||||||||||
| 37859 | 12/2/2022 1:25:08 PM | 12/2/2022 1:25:12 PM | no water readings taken for a while | no water readings taken for a while | 6 | 3 | 30048 | 21 | 17 | 2 | 23 | 1 | 111 | 21 | |||||||||||||||||||||||||||
| 980785 | 37860 | 12/2/2022 1:24:32 PM | 12/2/2022 1:24:32 PM | IVR call: balance | Received call for balance for account 10387651 undefined | 7 | 2 | 5959 | 78 | ||||||||||||||||||||||||||||||||
| 980780 | 37857 | 12/2/2022 1:19:37 PM | 12/2/2022 1:19:38 PM | IVR call: balance | Received call for balance for account 10172774 undefined | 7 | 2 | 2585 | 78 | ||||||||||||||||||||||||||||||||
| 980776 | 37856 | 12/2/2022 1:18:36 PM | 12/2/2022 1:18:37 PM | IVR call: balance | Received call for balance for account 10064088 undefined | 7 | 2 | 6461 | 78 | ||||||||||||||||||||||||||||||||
| 980772 | 37855 | 12/2/2022 1:15:45 PM | 12/2/2022 1:15:46 PM | IVR call:? | Received call for ? for account 10012812 | 15369 | |||||||||||||||||||||||||||||||||||
| 980768 | 37854 | 12/2/2022 1:14:06 PM | 12/2/2022 1:14:07 PM | IVR call: balance | Received call for balance for account 10262036 undefined | 7 | 2 | 22614 | 78 | ||||||||||||||||||||||||||||||||
| 980760 | 37853 | 12/2/2022 1:06:47 PM | 12/2/2022 1:06:48 PM | IVR call: balance | Received call for balance for account 10384463 undefined | 7 | 2 | 6137 | 78 | ||||||||||||||||||||||||||||||||
| 980759 | 37852 | 12/2/2022 1:04:46 PM | 12/2/2022 1:04:47 PM | IVR call: balance | Received call for balance for account 10384607 undefined | 7 | 2 | 6136 | 78 | ||||||||||||||||||||||||||||||||
| 980756 | 37851 | 12/2/2022 1:02:39 PM | 12/2/2022 1:02:40 PM | IVR call: balance | Received call for balance for account 10384614 undefined | 7 | 2 | 6016 | 78 | ||||||||||||||||||||||||||||||||
| 980755 | 37850 | 12/2/2022 1:01:01 PM | 12/2/2022 1:01:02 PM | IVR call: balance | Received call for balance for account 10254502 undefined | 7 | 2 | 1646 | 78 | ||||||||||||||||||||||||||||||||
| 980753 | 37849 | 12/2/2022 12:58:53 PM | 12/2/2022 12:58:54 PM | IVR call: balance | Received call for balance for account 10254507 undefined | 7 | 2 | 15157 | 78 | ||||||||||||||||||||||||||||||||
| 980752 | 37848 | 12/2/2022 12:57:03 PM | 12/2/2022 12:57:29 PM | IVR call: statement | Received call for statement for account 10264061 sent message: 32016 | 8 | 2 | 5628 | 79 | ||||||||||||||||||||||||||||||||
| 980750 | 37847 | 12/2/2022 12:54:46 PM | 12/2/2022 12:54:47 PM | IVR call: balance | Received call for balance for account 10421812 undefined | 7 | 2 | 8021 | 78 | ||||||||||||||||||||||||||||||||
| 980735 | 37846 | 12/2/2022 12:49:10 PM | 12/2/2022 12:49:11 PM | IVR call: balance | Received call for balance for account 10045509 undefined | 7 | 2 | 4478 | 78 | ||||||||||||||||||||||||||||||||
| 980732 | 37845 | 12/2/2022 12:47:02 PM | 12/2/2022 12:47:03 PM | IVR call: balance | Received call for balance for account 10045509 undefined | 7 | 2 | 4478 | 78 | ||||||||||||||||||||||||||||||||
| 19237 | 12/2/2022 12:45:02 PM | 3/12/2023 12:01:47 PM | Credit | How do I claim my credit as I have no other properties in East London?<div><br></div><div>QRC RESPONSE: Query Closed</div><div>Kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund:</div><div>1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account</div><div>2. Bank confirmation letter or 1 month stamped bank statement</div> | 27 | 3 | 18809 | 5 | 2 | 23 | 6 | 76 | 3/8/2023 9:44:26 AM | 144063 | 4 | 1341 | 3 | ||||||||||||||||||||||||
| 980729 | 37844 | 12/2/2022 12:43:42 PM | 12/2/2022 12:43:43 PM | IVR call: balance | Received call for balance for account 10045149 undefined | 7 | 2 | 17804 | 78 | ||||||||||||||||||||||||||||||||
| 980722 | 37843 | 12/2/2022 12:39:47 PM | 12/2/2022 12:39:48 PM | IVR call: balance | Received call for balance for account 10363072 undefined | 7 | 2 | 13590 | 78 | ||||||||||||||||||||||||||||||||
| 980719 | 37842 | 12/2/2022 12:37:08 PM | 12/2/2022 12:37:24 PM | IVR call: statement | Received call for statement for account 10414682 sent message: 32013 | 8 | 2 | 8419 | 79 |