Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1152671 | 47192 | 5/16/2023 8:50:19 AM | 5/16/2023 8:50:20 AM | IVR call: balance | Received call for balance for account 10139882 undefined | 7 | 2 | 33135 | 78 | ||||||||||||||||||||||||||||||||
| 1152637 | 47191 | 5/16/2023 8:31:58 AM | 5/16/2023 8:31:59 AM | IVR call: balance | Received call for balance for account 10009322 undefined | 7 | 2 | 8510 | 78 | ||||||||||||||||||||||||||||||||
| 1152583 | 47190 | 5/16/2023 8:17:27 AM | 5/16/2023 8:17:28 AM | IVR call: balance | Received call for balance for account 10300295 undefined | 7 | 2 | 4794 | 78 | ||||||||||||||||||||||||||||||||
| 1152585 | 47189 | 5/16/2023 8:17:07 AM | 5/16/2023 8:17:08 AM | IVR call:? | Received call for ? for account 20066481 | 33134 | |||||||||||||||||||||||||||||||||||
| 1152579 | 47188 | 5/16/2023 8:15:24 AM | 5/16/2023 8:15:25 AM | IVR call: balance | Received call for balance for account 20087869 undefined | 7 | 2 | 393 | 78 | ||||||||||||||||||||||||||||||||
| 1152576 | 47187 | 5/16/2023 8:13:25 AM | 5/16/2023 8:13:26 AM | IVR call: balance | Received call for balance for account 10237690 undefined | 7 | 2 | 27827 | 78 | ||||||||||||||||||||||||||||||||
| 1152569 | 47186 | 5/16/2023 8:10:14 AM | 5/16/2023 8:10:15 AM | IVR call: balance | Received call for balance for account 10385373 undefined | 7 | 2 | 4572 | 78 | ||||||||||||||||||||||||||||||||
| 1152567 | 47185 | 5/16/2023 8:09:28 AM | 5/16/2023 8:09:29 AM | IVR call: balance | Received call for balance for account 10014557 undefined | 7 | 2 | 6795 | 78 | ||||||||||||||||||||||||||||||||
| 1152560 | 47184 | 5/16/2023 8:04:42 AM | 5/16/2023 8:05:01 AM | IVR call: statement | Received call for statement for account 10269543 sent message: 41961 | 8 | 2 | 16733 | 79 | ||||||||||||||||||||||||||||||||
| 1152527 | 47183 | 5/16/2023 7:48:24 AM | 5/16/2023 7:48:42 AM | IVR call: statement | Received call for statement for account 10406275 sent message: 41960 | 8 | 2 | 33133 | 79 | ||||||||||||||||||||||||||||||||
| 1152529 | 47182 | 5/16/2023 7:47:32 AM | 5/16/2023 7:47:33 AM | IVR call: balance | Received call for balance for account 10362057 undefined | 7 | 2 | 26567 | 78 | ||||||||||||||||||||||||||||||||
| 1152502 | 47181 | 5/16/2023 7:38:27 AM | 5/16/2023 7:38:28 AM | IVR call: balance | Received call for balance for account 10038695 undefined | 7 | 2 | 7147 | 78 | ||||||||||||||||||||||||||||||||
| 1152501 | 47180 | 5/16/2023 7:38:01 AM | 5/16/2023 7:38:02 AM | IVR call: balance | Received call for balance for account 10345725 undefined | 7 | 2 | 2336 | 78 | ||||||||||||||||||||||||||||||||
| 47179 | 5/16/2023 7:34:50 AM | 5/16/2023 7:34:53 AM | LATE TERMINATION | PLEASE TRANSFER SERVICES TO PUBLIC WORKS ACCOUNT NUMBER 10052348. | 6 | 3 | 33132 | 114 | 5 | 2 | 23 | 6 | 76 | 201 | |||||||||||||||||||||||||||
| 47178 | 5/16/2023 7:33:00 AM | 5/16/2023 7:33:03 AM | fixed Burst water pipe | Fixed burst pipe plumbers submitted | 23 | 3 | 33131 | 144 | 17 | 3 | 23 | 1 | 96 | 778 | |||||||||||||||||||||||||||
| 1152453 | 47177 | 5/16/2023 7:21:50 AM | 5/16/2023 7:21:52 AM | IVR call: balance | Received call for balance for account 20422965 undefined | 7 | 2 | 33129 | 78 | ||||||||||||||||||||||||||||||||
| 1152434 | 47176 | 5/16/2023 7:13:56 AM | 5/16/2023 7:13:57 AM | IVR call: balance | Received call for balance for account 10044594 undefined | 7 | 2 | 19781 | 78 | ||||||||||||||||||||||||||||||||
| 1152410 | 47175 | 5/16/2023 7:06:52 AM | 5/16/2023 7:06:53 AM | IVR call: balance | Received call for balance for account 10400924 undefined | 7 | 2 | 22650 | 78 | ||||||||||||||||||||||||||||||||
| 1152407 | 47174 | 5/16/2023 7:06:20 AM | 5/16/2023 7:06:58 AM | IVR call: statement | Received call for statement for account 10443107 sent message: 41952 | 8 | 2 | 31426 | 79 | ||||||||||||||||||||||||||||||||
| 1152400 | 47173 | 5/16/2023 7:05:22 AM | 5/16/2023 7:05:23 AM | IVR call: balance | Received call for balance for account 10443107 undefined | 7 | 2 | 31426 | 78 |