Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1152858 | 47214 | 5/16/2023 10:34:25 AM | 5/16/2023 10:34:42 AM | IVR call: statement | Received call for statement for account 10443529 sent message: 41971 | 8 | 2 | 33144 | 79 | ||||||||||||||||||||||||||||||||
| 47213 | 5/16/2023 10:32:49 AM | 5/16/2023 10:32:52 AM | water | water works report sumbited | 6 | 3 | 33143 | 110 | 17 | 2 | 23 | 1 | 96 | 205 | |||||||||||||||||||||||||||
| 1152846 | 47212 | 5/16/2023 10:30:13 AM | 5/16/2023 10:30:34 AM | IVR call: statement | Received call for statement for account 10403180 sent message: 41967 | 8 | 2 | 31925 | 79 | ||||||||||||||||||||||||||||||||
| 1152841 | 47211 | 5/16/2023 10:29:12 AM | 5/16/2023 10:29:13 AM | IVR call:? | Received call for ? for account 10435294 | 20079 | |||||||||||||||||||||||||||||||||||
| 1152840 | 47210 | 5/16/2023 10:27:15 AM | 5/16/2023 10:27:17 AM | IVR call: balance | Received call for balance for account 10439940 undefined | 7 | 2 | 28037 | 78 | ||||||||||||||||||||||||||||||||
| 1152838 | 47209 | 5/16/2023 10:25:58 AM | 5/16/2023 10:25:59 AM | IVR call: balance | Received call for balance for account 10357154 undefined | 7 | 2 | 25421 | 78 | ||||||||||||||||||||||||||||||||
| 1152827 | 47208 | 5/16/2023 10:15:52 AM | 5/16/2023 10:15:53 AM | IVR call: balance | Received call for balance for account 10290410 undefined | 7 | 2 | 9405 | 78 | ||||||||||||||||||||||||||||||||
| 1152823 | 47207 | 5/16/2023 10:14:34 AM | 5/16/2023 10:14:35 AM | IVR call: balance | Received call for balance for account 10111311 undefined | 7 | 2 | 5352 | 78 | ||||||||||||||||||||||||||||||||
| 1152824 | 47206 | 5/16/2023 10:14:31 AM | 5/16/2023 10:14:32 AM | IVR call: balance | Received call for balance for account 10290410 undefined | 7 | 2 | 9405 | 78 | ||||||||||||||||||||||||||||||||
| 1152785 | 47205 | 5/16/2023 9:47:20 AM | 5/16/2023 9:47:21 AM | IVR call: balance | Received call for balance for account 10398723 undefined | 7 | 2 | 27686 | 78 | ||||||||||||||||||||||||||||||||
| 1152776 | 47204 | 5/16/2023 9:41:43 AM | 5/16/2023 9:41:44 AM | IVR call: balance | Received call for balance for account 10016548 undefined | 7 | 2 | 33141 | 78 | ||||||||||||||||||||||||||||||||
| 1152722 | 47201 | 5/16/2023 9:11:59 AM | 5/16/2023 9:12:00 AM | IVR call: balance | Received call for balance for account 10307825 undefined | 7 | 2 | 27811 | 78 | ||||||||||||||||||||||||||||||||
| 1152721 | 47200 | 5/16/2023 9:11:11 AM | 5/16/2023 9:11:12 AM | IVR call: balance | Received call for balance for account 10392019 undefined | 7 | 2 | 7106 | 78 | ||||||||||||||||||||||||||||||||
| 1152720 | 47199 | 5/16/2023 9:10:21 AM | 5/16/2023 9:10:22 AM | IVR call: balance | Received call for balance for account 10259697 undefined | 7 | 2 | 10377 | 78 | ||||||||||||||||||||||||||||||||
| 1152714 | 47198 | 5/16/2023 9:09:28 AM | 5/16/2023 9:09:29 AM | IVR call: balance | Received call for balance for account 10439206 undefined | 7 | 2 | 31690 | 78 | ||||||||||||||||||||||||||||||||
| 1152697 | 47197 | 5/16/2023 9:02:43 AM | 5/16/2023 9:03:28 AM | IVR call: statement | Received call for statement for account 10424971 sent message: 41963 | 8 | 2 | 33136 | 79 | ||||||||||||||||||||||||||||||||
| 1152690 | 47196 | 5/16/2023 8:59:11 AM | 5/16/2023 8:59:12 AM | IVR call: balance | Received call for balance for account 10293989 undefined | 7 | 2 | 31417 | 78 | ||||||||||||||||||||||||||||||||
| 1152680 | 47195 | 5/16/2023 8:56:06 AM | 5/16/2023 8:56:07 AM | IVR call: balance | Received call for balance for account 10014549 undefined | 7 | 2 | 17213 | 78 | ||||||||||||||||||||||||||||||||
| 1152676 | 47194 | 5/16/2023 8:54:53 AM | 5/16/2023 8:54:54 AM | IVR call: balance | Received call for balance for account 10007727 undefined | 7 | 2 | 10325 | 78 | ||||||||||||||||||||||||||||||||
| 1152672 | 47193 | 5/16/2023 8:51:18 AM | 5/16/2023 8:51:19 AM | IVR call: balance | Received call for balance for account 10139882 undefined | 7 | 2 | 33135 | 78 |