Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 986505 | 38306 | 12/8/2022 2:01:17 PM | 12/8/2022 2:01:18 PM | IVR call: balance | Received call for balance for account 10391906 undefined | 7 | 2 | 9115 | 78 | ||||||||||||||||||||||||||||||||
| 986500 | 38305 | 12/8/2022 1:59:17 PM | 12/8/2022 1:59:19 PM | IVR call: balance | Received call for balance for account 10391906 undefined | 7 | 2 | 9115 | 78 | ||||||||||||||||||||||||||||||||
| 986483 | 38304 | 12/8/2022 1:52:56 PM | 12/8/2022 1:52:57 PM | IVR call: balance | Received call for balance for account 10016145 undefined | 7 | 2 | 14612 | 78 | ||||||||||||||||||||||||||||||||
| 986482 | 38303 | 12/8/2022 1:52:33 PM | 12/8/2022 1:52:53 PM | IVR call: statement | Received call for statement for account 10409289 sent message: 32422 | 8 | 2 | 12576 | 79 | ||||||||||||||||||||||||||||||||
| 986480 | 38302 | 12/8/2022 1:52:01 PM | 12/8/2022 1:52:02 PM | IVR call: balance | Received call for balance for account 10046145 undefined | 7 | 2 | 30206 | 78 | ||||||||||||||||||||||||||||||||
| 986477 | 38301 | 12/8/2022 1:51:23 PM | 12/8/2022 1:51:40 PM | IVR call: statement | Received call for statement for account 10409289 sent message: 32421 | 8 | 2 | 12576 | 79 | ||||||||||||||||||||||||||||||||
| 986434 | 38300 | 12/8/2022 1:21:22 PM | 12/8/2022 1:21:22 PM | IVR call: balance | Received call for balance for account 10216800 undefined | 7 | 2 | 23904 | 78 | ||||||||||||||||||||||||||||||||
| 986432 | 38299 | 12/8/2022 1:20:01 PM | 12/8/2022 1:20:25 PM | IVR call: statement | Received call for statement for account 10404151 sent message: 32420 | 8 | 2 | 30205 | 79 | ||||||||||||||||||||||||||||||||
| 986428 | 38298 | 12/8/2022 1:18:37 PM | 12/8/2022 1:18:59 PM | IVR call: statement | Received call for statement for account 10404151 sent message: 32419 | 8 | 2 | 30205 | 79 | ||||||||||||||||||||||||||||||||
| 986427 | 38297 | 12/8/2022 1:16:38 PM | 12/8/2022 1:16:38 PM | IVR call:? | Received call for ? for account 10404151 | 30205 | |||||||||||||||||||||||||||||||||||
| 986399 | 38296 | 12/8/2022 1:03:51 PM | 12/8/2022 1:04:10 PM | IVR call: statement | Received call for statement for account 10416133 sent message: 32418 | 8 | 2 | 30204 | 79 | ||||||||||||||||||||||||||||||||
| 986374 | 38295 | 12/8/2022 12:55:27 PM | 12/8/2022 12:55:50 PM | IVR call: statement | Received call for statement for account 10274913 sent message: 32417 | 8 | 2 | 30203 | 79 | ||||||||||||||||||||||||||||||||
| 986358 | 38294 | 12/8/2022 12:51:34 PM | 12/8/2022 12:52:00 PM | IVR call: statement | Received call for statement for account 10274913 sent message: 32416 | 8 | 2 | 30203 | 79 | ||||||||||||||||||||||||||||||||
| 986323 | 38292 | 12/8/2022 12:35:58 PM | 12/8/2022 12:36:25 PM | IVR call: statement | Received call for statement for account 10288867 sent message: 32415 | 8 | 2 | 30202 | 79 | ||||||||||||||||||||||||||||||||
| 986272 | 38291 | 12/8/2022 11:47:47 AM | 12/8/2022 11:48:10 AM | IVR call: statement | Received call for statement for account 10437454 sent message: 32414 | 8 | 2 | 21024 | 79 | ||||||||||||||||||||||||||||||||
| 986258 | 38290 | 12/8/2022 11:39:11 AM | 12/8/2022 11:39:32 AM | IVR call: meter-reading | Received call for meter-reading for account 10022847 Meter reading: [1519401] Meter type: [water] | 10 | 2 | 19452 | 81 | ||||||||||||||||||||||||||||||||
| 986253 | 38289 | 12/8/2022 11:29:51 AM | 12/8/2022 11:29:52 AM | IVR call: balance | Received call for balance for account 10022847 undefined | 7 | 2 | 19452 | 78 | ||||||||||||||||||||||||||||||||
| 986167 | 38288 | 12/8/2022 11:01:58 AM | 12/8/2022 11:02:22 AM | IVR call: statement | Received call for statement for account 10378071 sent message: 32413 | 8 | 2 | 30188 | 79 | ||||||||||||||||||||||||||||||||
| 986161 | 38287 | 12/8/2022 10:55:47 AM | 12/8/2022 10:55:48 AM | IVR call: balance | Received call for balance for account 10284332 undefined | 7 | 2 | 6966 | 78 | ||||||||||||||||||||||||||||||||
| 986160 | 38286 | 12/8/2022 10:54:56 AM | 12/8/2022 10:54:57 AM | IVR call: balance | Received call for balance for account 10173042 undefined | 7 | 2 | 6968 | 78 |