Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
22805 5/16/2023 11:46:11 AM 5/16/2023 11:46:12 AM Interim Charged Incorrect Interim reading charged. Please check and charge correctly for the month of March 2023. 23 3 25187 17 2 23 1 111 1969
22805 5/16/2023 11:45:24 AM 5/16/2023 11:45:26 AM Interim Charged Incorrect Interim reading charged. Please check and charge correctly for the month of March 2023. 23 3 25186 17 2 23 1 111 1969
1153019 47233 5/16/2023 11:42:53 AM 5/16/2023 11:42:55 AM IVR call: balance Received call for balance for account 10369913 undefined 7 2 5496 78
1153008 47232 5/16/2023 11:39:38 AM 5/16/2023 11:39:40 AM IVR call: balance Received call for balance for account 10432550 undefined 7 2 21799 78
1152998 47231 5/16/2023 11:37:50 AM 5/16/2023 11:37:51 AM IVR call: balance Received call for balance for account 10432550 undefined 7 2 21799 78
1152988 5/16/2023 11:36:01 AM 5/16/2023 11:36:02 AM IVR call:? Received call for ? for account undefined
1152985 47230 5/16/2023 11:34:52 AM 5/16/2023 11:34:53 AM IVR call: balance Received call for balance for account 10432550 undefined 7 2 21799 78
1152981 47229 5/16/2023 11:34:02 AM 5/16/2023 11:34:03 AM IVR call: balance Received call for balance for account 10432550 undefined 7 2 21799 78
22805 5/16/2023 11:33:37 AM 5/16/2023 11:33:39 AM Interim Charged Incorrect Interim reading charged. Please check and charge correctly for the month of February 2023. 23 3 25200 17 2 23 1 111 1969
1152979 47228 5/16/2023 11:32:54 AM 5/16/2023 11:32:55 AM IVR call: balance Received call for balance for account 10432550 undefined 7 2 21799 78
22805 5/16/2023 11:32:53 AM 5/16/2023 11:32:55 AM Interim Charged Incorrect Interim reading charged. Please check and charge correctly for the month of February 2023. 23 3 25199 17 2 23 1 111 1969
47227 5/16/2023 11:32:39 AM 5/16/2023 11:32:42 AM WATER SUBMITTED REPORT FROM W/W 6 3 33149 114 17 2 23 1 96 201
22805 5/16/2023 11:32:04 AM 5/16/2023 11:32:06 AM Interim Charged Incorrect Interim reading charged. Please check and charge correctly for the month of February 2023. 23 3 24768 17 2 23 1 111 1969
1152978 47226 5/16/2023 11:31:34 AM 5/16/2023 11:31:35 AM IVR call: balance Received call for balance for account 10432550 undefined 7 2 21799 78
22805 5/16/2023 11:31:00 AM 5/16/2023 11:31:01 AM Interim Charged Incorrect Interim reading charged. Please check and charge correctly for the month of February 2023 23 3 25198 17 2 23 1 111 1969
22805 5/16/2023 11:29:04 AM 5/16/2023 11:29:05 AM Interim Charged Incorrect Interim reading charged. Please check and charge correctly. 24/02/2023 23 3 25173 17 2 23 1 111 1969
22805 5/16/2023 11:28:11 AM 5/16/2023 11:28:12 AM Interim Charged Incorrect Interim reading charged. Please check and charge correctly. 24/02/2023 23 3 25197 17 2 23 1 111 1969
22805 5/16/2023 11:27:18 AM 5/16/2023 11:27:19 AM Interim Charged Incorrect Interim reading charged. Please check and charge correctly. 24/02/2023 23 3 25196 17 2 23 1 111 1969
22805 5/16/2023 11:26:17 AM 5/16/2023 11:26:18 AM Interim Charged Incorrect Interim reading charged. Please check and charge correctly. 24/02/2023 23 3 25195 17 2 23 1 111 1969
22805 5/16/2023 11:25:04 AM 5/16/2023 11:25:05 AM Interim Charged Incorrect Interim reading charged. Please check and charge correctly. 24/02/2023 23 3 25194 17 2 23 1 111 1969