Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
22805 5/16/2023 12:13:30 PM 5/16/2023 12:13:31 PM Interim Charged Incorrect Interim reading charged. Please check and charge accordingly for the month of April 2023. 23 3 25191 17 2 23 1 111 1969
22805 5/16/2023 12:11:41 PM 5/16/2023 12:11:42 PM Interim Charged Incorrect Interim reading charged. Please check and charge accordingly for the month of April 2023. 23 3 1472 17 2 23 1 111 1969
22805 5/16/2023 12:11:13 PM 5/16/2023 12:11:14 PM Interim Charged Incorrect Interim reading charged. Please check and charge accordingly for the month of April 2023. 23 3 25189 17 2 23 1 111 1969
22805 5/16/2023 12:09:59 PM 5/16/2023 12:10:00 PM Interim Charged Incorrect Interim reading charged. Please check and charge accordingly for the month of April 2023. 23 3 25186 17 2 23 1 111 1969
47216 5/16/2023 12:01:40 PM 5/16/2023 12:01:43 PM Smart meter not been read Smart meter not read for last few months Interim rates charged ! 23 3 27167 5 2 23 2 111 3387
1153046 47234 5/16/2023 11:59:29 AM 5/16/2023 11:59:30 AM IVR call: balance Received call for balance for account 10364782 undefined 7 2 21237 78
22805 5/16/2023 11:59:21 AM 5/16/2023 11:59:23 AM Interim Charged Incorrect Interim reading charged. Please check and charge accordingly for the month of March 2023. 23 3 7472 17 2 23 1 111 1969
22805 5/16/2023 11:58:01 AM 5/16/2023 11:58:02 AM Interim Charged Incorrect Interim reading charged. Please check and charge accordingly for the month of March 2023. 23 3 25200 17 2 23 1 111 1969
22805 5/16/2023 11:57:22 AM 5/16/2023 11:57:23 AM Interim Charged Incorrect Interim reading charged. Please check and charge accordingly for the month of March 2023. 23 3 25199 17 2 23 1 111 1969
22805 5/16/2023 11:56:28 AM 5/16/2023 11:56:29 AM Interim Charged Incorrect Interim reading charged. Please check and charge accordingly for the month of March 2023. 23 3 24768 17 2 23 1 111 1969
22805 5/16/2023 11:55:59 AM 5/16/2023 11:56:00 AM Interim Charged Incorrect Interim reading charged. Please check and charge accordingly for the month of March 2023. 23 3 25198 17 2 23 1 111 1969
22805 5/16/2023 11:54:57 AM 5/16/2023 11:54:58 AM Interim Charged Incorrect Interim reading charged. Please check and charge accordingly for the month of March 2023. 23 3 25173 17 2 23 1 111 1969
22805 5/16/2023 11:53:52 AM 5/16/2023 11:53:53 AM Interim Charged Incorrect Interim reading charged. Please check and charge accordingly for the month of March 2023. 23 3 25197 17 2 23 1 111 1969
22805 5/16/2023 11:53:07 AM 5/16/2023 11:53:08 AM Interim Charged Incorrect Interim reading charged. Please check and charge accordingly for the month of March 2023. 23 3 25196 17 2 23 1 111 1969
22805 5/16/2023 11:52:28 AM 5/16/2023 11:52:30 AM Interim Charged Incorrect Interim reading charged. Please check and charge accordingly for the month of March 2023. 23 3 25195 17 2 23 1 111 1969
22805 5/16/2023 11:51:50 AM 5/16/2023 11:51:52 AM Interim Charged Incorrect Interim reading charged. Please check and charge accordingly for the month of March 2023. 23 3 25194 17 2 23 1 111 1969
22805 5/16/2023 11:50:36 AM 5/16/2023 11:50:37 AM Interim charged Incorrect Interim reading charged. Please check and charge accordingly for the month of March 2023. 23 3 25192 17 2 23 1 111 1969
22805 5/16/2023 11:49:42 AM 5/16/2023 11:49:43 AM Interim Charged Incorrect Interim reading charged. Please check and charge accordingly for the month of March 2023. 23 3 25191 17 2 23 1 111 1969
22805 5/16/2023 11:47:56 AM 5/16/2023 11:47:57 AM Interim Charged Incorrect Interim reading charged. Please check and charge correctly for the month of March 2023. 23 3 1472 17 2 23 1 111 1969
22805 5/16/2023 11:47:03 AM 5/16/2023 11:47:04 AM Interim Charged Incorrect Interim reading charged. Please check and charge correctly for the month of March 2023. 23 3 25189 17 2 23 1 111 1969