Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
990751 12/13/2022 10:27:13 AM 12/13/2022 10:27:14 AM IVR call:? Received call for ? for account undefined
990750 12/13/2022 10:25:45 AM 12/13/2022 10:25:46 AM IVR call:? Received call for ? for account undefined
990748 12/13/2022 10:17:59 AM 12/13/2022 10:18:00 AM IVR call:? Received call for ? for account undefined
990747 12/13/2022 10:16:54 AM 12/13/2022 10:16:55 AM IVR call:? Received call for ? for account undefined
990745 12/13/2022 10:16:16 AM 12/13/2022 10:16:16 AM IVR call:? Received call for ? for account undefined
38415 12/13/2022 10:11:13 AM 12/13/2022 10:11:15 AM late termination Kindly finalise the account and transfer services to new owner. 6 3 30245 16 5 2 23 6 76 16
990731 12/13/2022 9:58:57 AM 12/13/2022 9:58:57 AM IVR call:? Received call for ? for account undefined
990729 12/13/2022 9:57:34 AM 12/13/2022 9:57:35 AM IVR call:? Received call for ? for account undefined
990727 12/13/2022 9:57:02 AM 12/13/2022 9:57:02 AM IVR call:? Received call for ? for account undefined
990726 12/13/2022 9:56:47 AM 12/13/2022 9:56:47 AM IVR call:? Received call for ? for account undefined
990724 12/13/2022 9:56:01 AM 12/13/2022 9:56:01 AM IVR call:? Received call for ? for account undefined
990722 12/13/2022 9:55:18 AM 12/13/2022 9:55:19 AM IVR call:? Received call for ? for account undefined
990721 12/13/2022 9:54:57 AM 12/13/2022 9:54:58 AM IVR call:? Received call for ? for account undefined
990720 12/13/2022 9:54:14 AM 12/13/2022 9:54:15 AM IVR call:? Received call for ? for account undefined
990719 12/13/2022 9:52:45 AM 12/13/2022 9:52:46 AM IVR call:? Received call for ? for account undefined
990717 12/13/2022 9:52:13 AM 12/13/2022 9:52:14 AM IVR call:? Received call for ? for account undefined
990714 12/13/2022 9:52:11 AM 12/13/2022 9:52:11 AM IVR call:? Received call for ? for account undefined
990710 12/13/2022 9:51:27 AM 12/13/2022 9:51:27 AM IVR call:? Received call for ? for account undefined
990711 12/13/2022 9:51:25 AM 12/13/2022 9:51:25 AM IVR call:? Received call for ? for account undefined
38414 12/13/2022 9:49:53 AM 1/21/2023 6:10:51 AM WATER METER QUERY This month of October 2022 I have received a bill that has 3 different meter numbers, namely 8096730 with interim reading of 26 Kl and this is the usual one, then 2 new ones namely 212081179 and 160422803 with interim reading of 10 Kl each.&nbsp;&nbsp;<div>Please can you explain because I don't understand. I have only one dwelling to my name at 9 Harrow road Beacon Bay.&nbsp;</div><div><br></div><div>Sincerely&nbsp;&nbsp;</div><div>JM MUGAMBE,&nbsp;</div><div>Account number 10242685</div> 6 3 30244 16 17 2 23 1 112 141706 16