Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
991579 12/14/2022 7:40:13 AM 12/14/2022 7:40:14 AM IVR call:? Received call for ? for account undefined
991529 12/14/2022 7:22:10 AM 12/14/2022 7:22:10 AM IVR call:? Received call for ? for account undefined
991500 12/14/2022 7:12:36 AM 12/14/2022 7:12:37 AM IVR call:? Received call for ? for account undefined
991501 12/14/2022 7:12:26 AM 12/14/2022 7:12:26 AM IVR call:? Received call for ? for account undefined
991495 12/14/2022 7:05:18 AM 12/14/2022 7:05:18 AM IVR call:? Received call for ? for account undefined
991494 12/14/2022 7:02:00 AM 12/14/2022 7:02:00 AM IVR call:? Received call for ? for account undefined
991481 12/14/2022 6:58:00 AM 12/14/2022 6:58:00 AM IVR call:? Received call for ? for account undefined
991474 12/14/2022 6:54:42 AM 12/14/2022 6:54:43 AM IVR call:? Received call for ? for account undefined
991469 12/14/2022 6:54:00 AM 12/14/2022 6:54:01 AM IVR call:? Received call for ? for account undefined
991458 12/14/2022 6:45:40 AM 12/14/2022 6:45:41 AM IVR call:? Received call for ? for account undefined
991456 12/14/2022 6:45:27 AM 12/14/2022 6:45:27 AM IVR call:? Received call for ? for account undefined
991454 12/14/2022 6:43:41 AM 12/14/2022 6:43:42 AM IVR call:? Received call for ? for account undefined
991447 12/14/2022 6:41:20 AM 12/14/2022 6:41:20 AM IVR call:? Received call for ? for account undefined
991445 12/14/2022 6:40:43 AM 12/14/2022 6:40:43 AM IVR call:? Received call for ? for account undefined
991440 12/14/2022 6:38:31 AM 12/14/2022 6:38:32 AM IVR call:? Received call for ? for account undefined
991436 12/14/2022 6:34:46 AM 12/14/2022 6:34:46 AM IVR call:? Received call for ? for account undefined
991433 12/14/2022 6:32:06 AM 12/14/2022 6:32:06 AM IVR call:? Received call for ? for account undefined
24482 12/14/2022 6:31:17 AM 1/7/2023 9:35:40 AM Correction of Account RE Heyns passed away on 01/10/2018. Payment for clearance only credited to account in March 2021. 40% Incentive Scheme not properly allocated to close account and tfr into my name.<div><br></div><div>QRC RESPONSE: Kindly visit your nearest credit control office with all documentation of the incentive quotation and request a review of the write off and consult with transferring attorneys regarding the clearance figures.</div> 27 3 25908 5 2 23 6 122 1/7/2023 9:35:40 AM 141343 15 2350 15
24482 12/14/2022 6:31:11 AM 1/7/2023 9:35:00 AM Correction of Account RE Heyns passed away on 01/10/2018. Payment for clearance only credited to account in March 2021. 40% Incentive Scheme not properly allocated to close account and tfr into my name.<div><br></div><div><b>QRC RESPONSE:</b> Kindly visit your nearest credit control office with all documentation of the incentive quotation and request a review of the write off and consult with transferring attorneys regarding the clearance figures.</div> 27 3 25908 5 2 23 6 122 1/7/2023 9:34:59 AM 141342 15 2350 15
991430 12/14/2022 6:30:45 AM 12/14/2022 6:30:46 AM IVR call:? Received call for ? for account undefined