Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1153180 | 47244 | 5/16/2023 1:30:39 PM | 5/16/2023 1:31:36 PM | IVR call: meter-reading | Received call for meter-reading for account 10141055 Meter reading: [59] Meter type: [water] | 10 | 2 | 33152 | 81 | ||||||||||||||||||||||||||||||||
| 1153146 | 47243 | 5/16/2023 1:11:45 PM | 5/16/2023 1:11:46 PM | IVR call:? | Received call for ? for account 10272822 | 9707 | |||||||||||||||||||||||||||||||||||
| 1153134 | 47242 | 5/16/2023 1:06:32 PM | 5/16/2023 1:06:33 PM | IVR call: balance | Received call for balance for account 10141331 undefined | 7 | 2 | 31756 | 78 | ||||||||||||||||||||||||||||||||
| 1153133 | 47241 | 5/16/2023 1:06:25 PM | 5/16/2023 1:06:48 PM | IVR call: statement | Received call for statement for account 10376384 sent message: 42060 | 8 | 2 | 33151 | 79 | ||||||||||||||||||||||||||||||||
| 1153127 | 47240 | 5/16/2023 1:04:54 PM | 5/16/2023 1:05:20 PM | IVR call: statement | Received call for statement for account 10376384 sent message: 42059 | 8 | 2 | 33151 | 79 | ||||||||||||||||||||||||||||||||
| 1153106 | 47239 | 5/16/2023 12:54:48 PM | 5/16/2023 12:55:05 PM | IVR call: statement | Received call for statement for account 10443002 sent message: 42057 | 8 | 2 | 33150 | 79 | ||||||||||||||||||||||||||||||||
| 1153091 | 47238 | 5/16/2023 12:43:48 PM | 5/16/2023 12:43:49 PM | IVR call: balance | Received call for balance for account 10443002 undefined | 7 | 2 | 33150 | 78 | ||||||||||||||||||||||||||||||||
| 1153084 | 47237 | 5/16/2023 12:39:04 PM | 5/16/2023 12:39:05 PM | IVR call: balance | Received call for balance for account 10371440 undefined | 7 | 2 | 24214 | 78 | ||||||||||||||||||||||||||||||||
| 1153079 | 47236 | 5/16/2023 12:36:45 PM | 5/16/2023 12:36:46 PM | IVR call: balance | Received call for balance for account 10443002 undefined | 7 | 2 | 33150 | 78 | ||||||||||||||||||||||||||||||||
| 1153075 | 47235 | 5/16/2023 12:35:31 PM | 5/16/2023 12:35:32 PM | IVR call: balance | Received call for balance for account 10198489 undefined | 7 | 2 | 4807 | 78 | ||||||||||||||||||||||||||||||||
| 22805 | 5/16/2023 12:21:33 PM | 5/16/2023 12:21:35 PM | Interim Charged | Incorrect Interim reading charged. Please check and charge accordingly for the month of April 2023. | 23 | 3 | 7472 | 17 | 2 | 23 | 1 | 111 | 1969 | ||||||||||||||||||||||||||||
| 22805 | 5/16/2023 12:20:59 PM | 5/16/2023 12:21:00 PM | Interim Charged | Incorrect Interim reading charged. Please check and charge accordingly for the month of April 2023. | 23 | 3 | 25200 | 17 | 2 | 23 | 1 | 111 | 1969 | ||||||||||||||||||||||||||||
| 22805 | 5/16/2023 12:19:49 PM | 5/16/2023 12:19:50 PM | Interim Charged | Incorrect Interim reading charged. Please check and charge accordingly for the month of April 2023. | 23 | 3 | 24768 | 17 | 2 | 23 | 1 | 111 | 1969 | ||||||||||||||||||||||||||||
| 22805 | 5/16/2023 12:17:58 PM | 5/16/2023 12:17:59 PM | Interim Charged | Incorrect Interim reading charged. Please check and charge accordingly for the month of April 2023. | 23 | 3 | 25198 | 17 | 2 | 23 | 1 | 111 | 1969 | ||||||||||||||||||||||||||||
| 22805 | 5/16/2023 12:17:25 PM | 5/16/2023 12:17:26 PM | Interim Charged | Incorrect Interim reading charged. Please check and charge accordingly for the month of April 2023. | 23 | 3 | 25173 | 17 | 2 | 23 | 1 | 111 | 1969 | ||||||||||||||||||||||||||||
| 22805 | 5/16/2023 12:16:53 PM | 5/16/2023 12:16:55 PM | Interim Charged | Incorrect Interim reading charged. Please check and charge accordingly for the month of April 2023. | 23 | 3 | 25197 | 17 | 2 | 23 | 1 | 111 | 1969 | ||||||||||||||||||||||||||||
| 22805 | 5/16/2023 12:16:18 PM | 5/16/2023 12:16:19 PM | Interim Charged | Incorrect Interim reading charged. Please check and charge accordingly for the month of April 2023. | 23 | 3 | 25196 | 17 | 2 | 23 | 1 | 111 | 1969 | ||||||||||||||||||||||||||||
| 22805 | 5/16/2023 12:15:43 PM | 5/16/2023 12:15:44 PM | Interim Charged | Incorrect Interim reading charged. Please check and charge accordingly for the month of April 2023. | 23 | 3 | 25195 | 17 | 2 | 23 | 1 | 111 | 1969 | ||||||||||||||||||||||||||||
| 22805 | 5/16/2023 12:15:01 PM | 5/16/2023 12:15:02 PM | Interim Charged | Incorrect Interim reading charged. Please check and charge accordingly for the month of April 2023. | 23 | 3 | 25194 | 17 | 2 | 23 | 1 | 111 | 1969 | ||||||||||||||||||||||||||||
| 22805 | 5/16/2023 12:14:16 PM | 5/16/2023 12:14:17 PM | Interim Charged | Incorrect Interim reading charged. Please check and charge accordingly for the month of April 2023. | 23 | 3 | 25192 | 17 | 2 | 23 | 1 | 111 | 1969 |