Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 992497 | 12/14/2022 4:36:04 PM | 12/14/2022 4:36:04 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 992496 | 12/14/2022 4:35:19 PM | 12/14/2022 4:35:20 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 992495 | 12/14/2022 4:34:51 PM | 12/14/2022 4:34:51 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 992487 | 12/14/2022 4:30:26 PM | 12/14/2022 4:30:27 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 992486 | 12/14/2022 4:29:27 PM | 12/14/2022 4:29:28 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 992424 | 12/14/2022 3:17:33 PM | 12/14/2022 3:17:34 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 992422 | 12/14/2022 3:16:47 PM | 12/14/2022 3:16:47 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 992419 | 12/14/2022 3:15:54 PM | 12/14/2022 3:15:55 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 992410 | 12/14/2022 2:43:45 PM | 12/14/2022 2:43:46 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 992408 | 12/14/2022 2:41:50 PM | 12/14/2022 2:41:51 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 992397 | 12/14/2022 2:31:01 PM | 12/14/2022 2:31:01 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 992396 | 12/14/2022 2:30:13 PM | 12/14/2022 2:30:14 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 992371 | 12/14/2022 2:12:07 PM | 12/14/2022 2:12:08 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 992362 | 12/14/2022 2:10:50 PM | 12/14/2022 2:10:51 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 992359 | 12/14/2022 2:10:02 PM | 12/14/2022 2:10:02 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 992352 | 12/14/2022 2:07:25 PM | 12/14/2022 2:07:26 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 992348 | 12/14/2022 2:04:29 PM | 12/14/2022 2:04:30 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 16905 | 12/14/2022 2:03:52 PM | 1/7/2023 9:47:39 AM | NO WATER CHARGE | NO WATER CHARGED TO UNIT 15 KINGFISHER. PLEASE LOAD WATER METER SN212092761<div><br></div><div><b>QRC Response:</b></div><div>Query sent to smartmeter team to go and assess the problem occuring on the smartmeter in oder to proceed with resolving theaccount.</div> | 23 | 3 | 13272 | 4 | 3 | 23 | 1 | 113 | 141346 | 793 | 17 | ||||||||||||||||||||||||||
| 992344 | 12/14/2022 2:03:03 PM | 12/14/2022 2:03:03 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 33703 | 12/14/2022 1:46:51 PM | 1/8/2023 6:44:31 AM | incorrect meter charges | Meter numbers 160725830 and 212000890 incorrectly charged to my account<div><br></div><div><b>QRC RESPONSE: I have escalated the query to the relevant department and currently awaiting feeding.</b></div><div><b> </b></div> | 23 | 3 | 28729 | 17 | 2 | 23 | 1 | 112 | 141357 | 2778 | 15 |