Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1153629 47283 5/17/2023 6:48:01 AM 5/17/2023 6:48:02 AM IVR call: balance Received call for balance for account 10443107 undefined 7 2 31426 78
1153596 47282 5/17/2023 6:40:03 AM 5/17/2023 6:40:07 AM IVR call: balance Received call for balance for account 10360618 undefined 7 2 33158 78
1153579 47281 5/17/2023 6:37:05 AM 5/17/2023 6:37:06 AM IVR call: balance Received call for balance for account 10245303 undefined 7 2 23559 78
47280 5/17/2023 6:35:38 AM 5/17/2023 6:35:41 AM DOG TAX PLEASE REMOVE DOG TAX CONSUMER HAD NO DOG. 6 3 33157 114 5 2 23 11 72 201
1153562 47279 5/17/2023 6:25:45 AM 5/17/2023 6:25:47 AM IVR call: balance Received call for balance for account 10044594 undefined 7 2 19781 78
1153546 47278 5/17/2023 6:20:47 AM 5/17/2023 6:20:49 AM IVR call: balance Received call for balance for account 10292369 undefined 7 2 5251 78
1153513 47277 5/17/2023 6:06:20 AM 5/17/2023 6:06:21 AM IVR call: balance Received call for balance for account 10217241 undefined 7 2 9077 78
1153478 47276 5/17/2023 3:13:05 AM 5/17/2023 3:13:07 AM IVR call: balance Received call for balance for account 10400201 undefined 7 2 23367 78
1153477 47275 5/17/2023 1:02:43 AM 5/17/2023 1:02:44 AM IVR call: balance Received call for balance for account 10073824 undefined 7 2 13802 78
1153476 47274 5/17/2023 1:01:28 AM 5/17/2023 1:01:29 AM IVR call: balance Received call for balance for account 10073824 undefined 7 2 13802 78
1153474 47273 5/16/2023 8:14:08 PM 5/16/2023 8:14:23 PM IVR call: statement Received call for statement for account 10360125 sent message: 42077 8 2 9855 79
1153468 47272 5/16/2023 7:09:24 PM 5/16/2023 7:09:25 PM IVR call: balance Received call for balance for account 10345725 undefined 7 2 2336 78
1153467 47271 5/16/2023 7:08:42 PM 5/16/2023 7:08:43 PM IVR call: balance Received call for balance for account 10438012 undefined 7 2 28268 78
1153459 47270 5/16/2023 6:40:33 PM 5/16/2023 6:40:54 PM IVR call: statement Received call for statement for account 20202938 sent message: 42076 8 2 18600 79
1153401 47269 5/16/2023 4:56:21 PM 5/16/2023 4:56:43 PM IVR call: statement Received call for statement for account 10300349 sent message: 42074 8 2 12634 79
1153381 47268 5/16/2023 4:45:23 PM 5/16/2023 4:45:40 PM IVR call: statement Received call for statement for account 10407232 sent message: 42073 8 2 10361 79
1153353 47267 5/16/2023 4:28:52 PM 5/16/2023 4:29:12 PM IVR call: statement Received call for statement for account 10300349 sent message: 42072 8 2 12634 79
1153323 47266 5/16/2023 4:15:13 PM 5/16/2023 4:15:14 PM IVR call: balance Received call for balance for account 10348363 undefined 7 2 33156 78
1153317 47265 5/16/2023 4:12:46 PM 5/16/2023 4:12:47 PM IVR call: balance Received call for balance for account 20421464 undefined 7 2 29494 78
1153314 5/16/2023 4:12:12 PM 5/16/2023 4:12:13 PM IVR call:? Received call for ? for account undefined