Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
993390 12/15/2022 10:09:01 AM 12/15/2022 10:09:02 AM IVR call:? Received call for ? for account undefined
993380 12/15/2022 10:05:17 AM 12/15/2022 10:05:18 AM IVR call:? Received call for ? for account undefined
993377 12/15/2022 10:04:22 AM 12/15/2022 10:04:23 AM IVR call:? Received call for ? for account undefined
993376 12/15/2022 10:03:19 AM 12/15/2022 10:03:19 AM IVR call:? Received call for ? for account undefined
993375 12/15/2022 10:02:14 AM 12/15/2022 10:02:15 AM IVR call:? Received call for ? for account undefined
38430 12/15/2022 10:01:49 AM 4/28/2023 10:06:52 AM late termination late termination, consumer was not supposed to be charged after 2018/08. now she's querying her credit.<div><br></div><div><b>qrc response</b></div><div><b>Water charges referred to Billing om 28.04.2023 to assess as per reg date.</b></div><div><b>dog tax adjustment done and waiting to be&nbsp;authorized</b></div><br><b>Journal Number</b>: [021375]<br/><b>Journal Amount</b>: [-R964.00] 27 3 30260 112 15 2 23 1 50 4/28/2023 10:06:51 AM 144460 3 203 3
993367 12/15/2022 10:00:17 AM 12/15/2022 10:00:17 AM IVR call:? Received call for ? for account undefined
993368 12/15/2022 9:59:52 AM 12/15/2022 9:59:53 AM IVR call:? Received call for ? for account undefined
993364 12/15/2022 9:58:56 AM 12/15/2022 9:58:57 AM IVR call:? Received call for ? for account undefined
993363 12/15/2022 9:58:26 AM 12/15/2022 9:58:26 AM IVR call:? Received call for ? for account undefined
993362 12/15/2022 9:58:05 AM 12/15/2022 9:58:06 AM IVR call:? Received call for ? for account undefined
993361 12/15/2022 9:58:02 AM 12/15/2022 9:58:02 AM IVR call:? Received call for ? for account undefined
993360 12/15/2022 9:57:45 AM 12/15/2022 9:57:46 AM IVR call:? Received call for ? for account undefined
993358 12/15/2022 9:57:34 AM 12/15/2022 9:57:35 AM IVR call:? Received call for ? for account undefined
993355 12/15/2022 9:57:09 AM 12/15/2022 9:57:10 AM IVR call:? Received call for ? for account undefined
993352 12/15/2022 9:56:59 AM 12/15/2022 9:56:59 AM IVR call:? Received call for ? for account undefined
993353 12/15/2022 9:56:30 AM 12/15/2022 9:56:31 AM IVR call:? Received call for ? for account undefined
993349 12/15/2022 9:55:52 AM 12/15/2022 9:55:52 AM IVR call:? Received call for ? for account undefined
993347 12/15/2022 9:55:26 AM 12/15/2022 9:55:27 AM IVR call:? Received call for ? for account undefined
993346 12/15/2022 9:54:26 AM 12/15/2022 9:54:27 AM IVR call:? Received call for ? for account undefined