Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
993479 12/15/2022 10:51:23 AM 12/15/2022 10:51:24 AM IVR call:? Received call for ? for account undefined
38431 12/15/2022 10:48:55 AM 12/15/2022 10:48:56 AM ACC CHARGING WATER THERE IS NO METER please see this acc  is charging water under the wrong person the consumer owned a different ERF NO-44277 not this ERF NO and w she has been handed over to the lawyers please assist  6 3 30261 145 17 2 23 1 112 780
9487 12/15/2022 10:45:59 AM 1/21/2023 12:04:05 PM OWNWERSHIP QURY KINDLY ASCERTAIN OWNERSHIP OF THIS PROPERTY<div><br></div><div><b>qrc response</b></div><div><b>new owner has not opened a new account yet,new&nbsp;owner to kindly open an account and log a query for a transfer of services</b></div> 27 3 8386 108 5 2 23 6 122 1/21/2023 12:04:05 PM 141743 11 207 11
993473 12/15/2022 10:44:02 AM 12/15/2022 10:44:02 AM IVR call:? Received call for ? for account undefined
993469 12/15/2022 10:43:28 AM 12/15/2022 10:43:28 AM IVR call:? Received call for ? for account undefined
993458 12/15/2022 10:39:37 AM 12/15/2022 10:39:37 AM IVR call:? Received call for ? for account undefined
993450 12/15/2022 10:38:28 AM 12/15/2022 10:38:29 AM IVR call:? Received call for ? for account undefined
993449 12/15/2022 10:37:38 AM 12/15/2022 10:37:39 AM IVR call:? Received call for ? for account undefined
993445 12/15/2022 10:37:09 AM 12/15/2022 10:37:10 AM IVR call:? Received call for ? for account undefined
993440 12/15/2022 10:34:09 AM 12/15/2022 10:34:10 AM IVR call:? Received call for ? for account undefined
993439 12/15/2022 10:33:33 AM 12/15/2022 10:33:34 AM IVR call:? Received call for ? for account undefined
993438 12/15/2022 10:32:38 AM 12/15/2022 10:32:39 AM IVR call:? Received call for ? for account undefined
993432 12/15/2022 10:29:16 AM 12/15/2022 10:29:17 AM IVR call:? Received call for ? for account undefined
993430 12/15/2022 10:29:12 AM 12/15/2022 10:29:12 AM IVR call:? Received call for ? for account undefined
993429 12/15/2022 10:28:38 AM 12/15/2022 10:28:39 AM IVR call:? Received call for ? for account undefined
993428 12/15/2022 10:28:03 AM 12/15/2022 10:28:04 AM IVR call:? Received call for ? for account undefined
993427 12/15/2022 10:27:48 AM 12/15/2022 10:27:49 AM IVR call:? Received call for ? for account undefined
993426 12/15/2022 10:27:07 AM 12/15/2022 10:27:08 AM IVR call:? Received call for ? for account undefined
993423 12/15/2022 10:26:42 AM 12/15/2022 10:26:42 AM IVR call:? Received call for ? for account undefined
993404 12/15/2022 10:19:46 AM 12/15/2022 10:19:47 AM IVR call:? Received call for ? for account undefined