Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 47302 | 5/17/2023 8:15:34 AM | 5/17/2023 8:18:48 AM | leak credit | <b><u>QRC RESPONSE:</u></b><div>monitor consumption, need 2 more readings to process leak credit.</div><br/><b>Monitoring Reason</b>: [undefined] | 21 | 3 | 33163 | 6 | 17 | 2 | 23 | 1 | 96 | 6 | 6 | ||||||||||||||||||||||||||
| 26424 | 5/17/2023 8:14:14 AM | 5/17/2023 8:14:17 AM | High Water Bill | We received a water bill of over R4000. There is no leaks on the premises. Please assist. | 23 | 3 | 31351 | 17 | 2 | 23 | 1 | 111 | 2509 | ||||||||||||||||||||||||||||
| 1153850 | 47301 | 5/17/2023 8:10:11 AM | 5/17/2023 8:10:12 AM | IVR call: balance | Received call for balance for account 10160153 undefined | 7 | 2 | 15518 | 78 | ||||||||||||||||||||||||||||||||
| 1153813 | 47300 | 5/17/2023 7:58:12 AM | 5/17/2023 7:58:13 AM | IVR call: balance | Received call for balance for account 10404933 undefined | 7 | 2 | 7185 | 78 | ||||||||||||||||||||||||||||||||
| 1153811 | 47299 | 5/17/2023 7:57:14 AM | 5/17/2023 7:57:15 AM | IVR call: balance | Received call for balance for account 10404933 undefined | 7 | 2 | 7185 | 78 | ||||||||||||||||||||||||||||||||
| 1153808 | 47298 | 5/17/2023 7:55:34 AM | 5/17/2023 7:55:36 AM | IVR call: balance | Received call for balance for account 10071287 undefined | 7 | 2 | 26163 | 78 | ||||||||||||||||||||||||||||||||
| 47297 | 5/17/2023 7:48:18 AM | 5/17/2023 7:48:21 AM | Pre-paid meter installed on 13 October 2022 | Pre-paid meter installed on 13 October 2022 | 22 | 3 | 33161 | 207 | 5 | 4 | 23 | 2 | 112 | 1208 | |||||||||||||||||||||||||||
| 1153782 | 47296 | 5/17/2023 7:41:12 AM | 5/17/2023 7:41:13 AM | IVR call: balance | Received call for balance for account 10404933 undefined | 7 | 2 | 7185 | 78 | ||||||||||||||||||||||||||||||||
| 1153754 | 47294 | 5/17/2023 7:33:55 AM | 5/17/2023 7:33:56 AM | IVR call: balance | Received call for balance for account 10363685 undefined | 7 | 2 | 33160 | 78 | ||||||||||||||||||||||||||||||||
| 1153750 | 47293 | 5/17/2023 7:33:07 AM | 5/17/2023 7:33:08 AM | IVR call:? | Received call for ? for account 10363685 | 33160 | |||||||||||||||||||||||||||||||||||
| 1153751 | 47292 | 5/17/2023 7:33:05 AM | 5/17/2023 7:33:27 AM | IVR call: statement | Received call for statement for account 10315804 sent message: 42089 | 8 | 2 | 5887 | 79 | ||||||||||||||||||||||||||||||||
| 1153720 | 47291 | 5/17/2023 7:22:21 AM | 5/17/2023 7:22:39 AM | IVR call: statement | Received call for statement for account 10004927 sent message: 42087 | 8 | 2 | 17416 | 79 | ||||||||||||||||||||||||||||||||
| 39557 | 5/17/2023 7:22:15 AM | 5/17/2023 7:22:17 AM | credit due | billed for two dogs , dont have dogs please pass credit on account as reported 17 feb 2023 REF 95931 | 23 | 3 | 19670 | 5 | 2 | 23 | 11 | 72 | 3076 | ||||||||||||||||||||||||||||
| 1153700 | 47290 | 5/17/2023 7:15:29 AM | 5/17/2023 7:15:44 AM | IVR call: statement | Received call for statement for account 10374305 sent message: 42084 | 8 | 2 | 15004 | 79 | ||||||||||||||||||||||||||||||||
| 1153667 | 47289 | 5/17/2023 7:07:24 AM | 5/17/2023 7:07:25 AM | IVR call: balance | Received call for balance for account 10324552 undefined | 7 | 2 | 24060 | 78 | ||||||||||||||||||||||||||||||||
| 1153649 | 47288 | 5/17/2023 6:57:46 AM | 5/17/2023 6:57:46 AM | IVR call:? | Received call for ? for account 10443613 | 32450 | |||||||||||||||||||||||||||||||||||
| 1153645 | 47287 | 5/17/2023 6:55:37 AM | 5/17/2023 6:55:38 AM | IVR call: balance | Received call for balance for account 10211508 undefined | 7 | 2 | 33159 | 78 | ||||||||||||||||||||||||||||||||
| 1153640 | 47286 | 5/17/2023 6:51:59 AM | 5/17/2023 6:52:00 AM | IVR call: balance | Received call for balance for account 10439121 undefined | 7 | 2 | 31785 | 78 | ||||||||||||||||||||||||||||||||
| 1153638 | 47285 | 5/17/2023 6:51:31 AM | 5/17/2023 6:51:52 AM | IVR call: statement | Received call for statement for account 10249810 sent message: 42082 | 8 | 2 | 32361 | 79 | ||||||||||||||||||||||||||||||||
| 1153634 | 47284 | 5/17/2023 6:50:34 AM | 5/17/2023 6:50:38 AM | IVR call: balance | Received call for balance for account 10249810 undefined | 7 | 2 | 32361 | 78 |