Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1154053 | 47321 | 5/17/2023 9:37:49 AM | 5/17/2023 9:38:21 AM | IVR call: statement | Received call for statement for account 10438009 sent message: 42114 | 8 | 2 | 33170 | 79 | ||||||||||||||||||||||||||||||||
| 1154030 | 47320 | 5/17/2023 9:22:48 AM | 5/17/2023 9:22:49 AM | IVR call: balance | Received call for balance for account 10394158 undefined | 7 | 2 | 19921 | 78 | ||||||||||||||||||||||||||||||||
| 1154022 | 47319 | 5/17/2023 9:20:01 AM | 5/17/2023 9:20:02 AM | IVR call: balance | Received call for balance for account 10330674 undefined | 7 | 2 | 10820 | 78 | ||||||||||||||||||||||||||||||||
| 1154010 | 47318 | 5/17/2023 9:17:50 AM | 5/17/2023 9:17:51 AM | IVR call: balance | Received call for balance for account 10397130 undefined | 7 | 2 | 11446 | 78 | ||||||||||||||||||||||||||||||||
| 1154009 | 47317 | 5/17/2023 9:17:46 AM | 5/17/2023 9:17:49 AM | IVR call: balance | Received call for balance for account 10330674 undefined | 7 | 2 | 10820 | 78 | ||||||||||||||||||||||||||||||||
| 1154003 | 47316 | 5/17/2023 9:16:54 AM | 5/17/2023 9:16:55 AM | IVR call: balance | Received call for balance for account 10439121 undefined | 7 | 2 | 31785 | 78 | ||||||||||||||||||||||||||||||||
| 47315 | 5/17/2023 9:16:37 AM | 5/17/2023 9:16:40 AM | Water query | High water bill in April 2022. | 5 | 2 | 33169 | 34 | 77 | 34 | |||||||||||||||||||||||||||||||
| 1153988 | 47314 | 5/17/2023 9:10:45 AM | 5/17/2023 9:10:46 AM | IVR call: balance | Received call for balance for account 10299930 undefined | 7 | 2 | 12872 | 78 | ||||||||||||||||||||||||||||||||
| 1153977 | 47313 | 5/17/2023 9:06:48 AM | 5/17/2023 9:07:07 AM | IVR call: statement | Received call for statement for account 10394158 sent message: 42110 | 8 | 2 | 19921 | 79 | ||||||||||||||||||||||||||||||||
| 1153962 | 47312 | 5/17/2023 9:03:34 AM | 5/17/2023 9:03:35 AM | IVR call:? | Received call for ? for account 10000220 | 5340 | |||||||||||||||||||||||||||||||||||
| 47310 | 5/17/2023 9:02:38 AM | 5/17/2023 9:02:41 AM | late termination | Account was closed and finalised in january 2007, but still active | 23 | 3 | 33166 | 39 | 5 | 2 | 23 | 6 | 76 | 39 | |||||||||||||||||||||||||||
| 1153946 | 47311 | 5/17/2023 9:00:48 AM | 5/17/2023 9:01:08 AM | IVR call: statement | Received call for statement for account 10418262 sent message: 42107 | 8 | 2 | 33167 | 79 | ||||||||||||||||||||||||||||||||
| 47309 | 5/17/2023 8:51:27 AM | 5/17/2023 8:51:30 AM | late termination | PLEASE TRANSFER WATER METER TO THE NEW OWNERS ACCOUNT. | 6 | 3 | 33165 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | |||||||||||||||||||||||||||
| 1153927 | 47308 | 5/17/2023 8:48:50 AM | 5/17/2023 8:48:52 AM | IVR call: balance | Received call for balance for account 10021859 undefined | 7 | 2 | 21403 | 78 | ||||||||||||||||||||||||||||||||
| 5/17/2023 8:47:45 AM | 5/17/2023 8:47:45 AM | IVR call:? | Received call for ? for account 10021859 | ||||||||||||||||||||||||||||||||||||||
| 47295 | 5/17/2023 8:31:16 AM | 5/17/2023 8:31:21 AM | Change of Ownership | I closed my accounts in March 2022 and received rates clearance which allowed the sale of the property to go through. To this day I still haven't received the amount that is due to me from BCMM. Account 10384351 is now overdue and handed over. Can these funds be reversed and charged to the new owner and my credit refunded. Account 10423347 has a credit and I need to claim my credit. | 23 | 3 | 28406 | 5 | 2 | 23 | 6 | 122 | 3388 | ||||||||||||||||||||||||||||
| 1153890 | 47306 | 5/17/2023 8:29:18 AM | 5/17/2023 8:29:19 AM | IVR call: balance | Received call for balance for account 10348363 undefined | 7 | 2 | 33156 | 78 | ||||||||||||||||||||||||||||||||
| 1153886 | 47305 | 5/17/2023 8:28:15 AM | 5/17/2023 8:28:16 AM | IVR call: balance | Received call for balance for account 10348636 undefined | 7 | 2 | 33164 | 78 | ||||||||||||||||||||||||||||||||
| 1153873 | 47304 | 5/17/2023 8:21:36 AM | 5/17/2023 8:21:38 AM | IVR call:? | Received call for ? for account 10000220 | 5340 | |||||||||||||||||||||||||||||||||||
| 1153866 | 47303 | 5/17/2023 8:16:56 AM | 5/17/2023 8:16:57 AM | IVR call: balance | Received call for balance for account 10394966 undefined | 7 | 2 | 7043 | 78 |