Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 997427 | 12/20/2022 10:12:05 AM | 12/20/2022 10:12:05 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38449 | 12/20/2022 9:47:44 AM | 1/21/2023 10:47:57 AM | water | QRC:Response<div>Date : 09/12/2022</div><div>Leak credit applied for 04/2020- 05/2022 period average 24.</div><div>Journal submitted for review and authorisation.</div><br/><b>Journal Number</b>: [291032]<br/><b>Journal Amount</b>: [130999.37] | 27 | 3 | 30278 | 12 | 17 | 2 | 23 | 1 | 96 | 1/12/2023 2:20:16 PM | 141736 | 2 | 12 | 15 | |||||||||||||||||||||||
| 997384 | 12/20/2022 9:40:55 AM | 12/20/2022 9:40:56 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997381 | 12/20/2022 9:39:33 AM | 12/20/2022 9:39:34 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997375 | 12/20/2022 9:33:25 AM | 12/20/2022 9:33:26 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997374 | 12/20/2022 9:32:44 AM | 12/20/2022 9:32:44 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997372 | 12/20/2022 9:32:10 AM | 12/20/2022 9:32:10 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997371 | 12/20/2022 9:31:31 AM | 12/20/2022 9:31:32 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997364 | 12/20/2022 9:29:21 AM | 12/20/2022 9:29:21 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997363 | 12/20/2022 9:28:51 AM | 12/20/2022 9:28:51 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997357 | 12/20/2022 9:26:22 AM | 12/20/2022 9:26:23 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997356 | 12/20/2022 9:26:04 AM | 12/20/2022 9:26:04 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 33311 | 12/20/2022 9:25:35 AM | 2/3/2023 1:40:18 PM | 6 month policy | QRC RESPONSE: 6 MONTH POLICY PROCESSED FOR 201706/202208 METER NO.120081287<br/><b>Journal Number</b>: [362503]<br/><b>Journal Amount</b>: [-R101,767.71] | 27 | 3 | 28632 | 10 | 15 | 2 | 23 | 1 | 101 | 2/3/2023 1:40:11 PM | 141000 | 3 | 10 | 3 | |||||||||||||||||||||||
| 997353 | 12/20/2022 9:25:21 AM | 12/20/2022 9:25:22 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997352 | 12/20/2022 9:24:47 AM | 12/20/2022 9:24:48 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38447 | 12/20/2022 9:19:15 AM | 2/3/2023 1:39:37 PM | Incorrect tariff charges | QRC RESPONSE: TARIFF ADJ PROCESSED - 202009/202210 AND 6 month policy - 202201/202210<br/><b>Journal Number</b>: [362503]<br/><b>Journal Amount</b>: [-R103,505.11] | 27 | 3 | 30276 | 10 | 15 | 2 | 23 | 1 | 50 | 2/3/2023 1:39:29 PM | 140998 | 3 | 10 | 3 | |||||||||||||||||||||||
| 997340 | 12/20/2022 9:17:22 AM | 12/20/2022 9:17:23 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997339 | 12/20/2022 9:16:40 AM | 12/20/2022 9:16:41 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997332 | 12/20/2022 9:13:17 AM | 12/20/2022 9:13:17 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997331 | 12/20/2022 9:12:36 AM | 12/20/2022 9:12:36 AM | IVR call:? | Received call for ? for account undefined |