Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 997789 | 12/20/2022 2:59:51 PM | 12/20/2022 2:59:52 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997788 | 12/20/2022 2:59:13 PM | 12/20/2022 2:59:13 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997767 | 12/20/2022 2:20:52 PM | 12/20/2022 2:20:53 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997766 | 12/20/2022 2:20:11 PM | 12/20/2022 2:20:11 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997765 | 12/20/2022 2:19:41 PM | 12/20/2022 2:19:41 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997763 | 12/20/2022 2:18:49 PM | 12/20/2022 2:18:49 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997762 | 12/20/2022 2:18:24 PM | 12/20/2022 2:18:25 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997761 | 12/20/2022 2:17:56 PM | 12/20/2022 2:17:56 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997760 | 12/20/2022 2:17:39 PM | 12/20/2022 2:17:39 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997759 | 12/20/2022 2:16:53 PM | 12/20/2022 2:16:54 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997756 | 12/20/2022 2:14:28 PM | 12/20/2022 2:14:29 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997737 | 12/20/2022 1:55:48 PM | 12/20/2022 1:55:48 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997734 | 12/20/2022 1:53:42 PM | 12/20/2022 1:53:43 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997730 | 12/20/2022 1:52:43 PM | 12/20/2022 1:52:43 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997728 | 12/20/2022 1:51:33 PM | 12/20/2022 1:51:33 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997721 | 12/20/2022 1:42:03 PM | 12/20/2022 1:42:04 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997712 | 12/20/2022 1:37:05 PM | 12/20/2022 1:37:05 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 997682 | 12/20/2022 1:28:04 PM | 12/20/2022 1:28:05 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38453 | 12/20/2022 1:23:38 PM | 3/2/2023 12:54:49 PM | water query | affidavit submitted consumer fixed leak<div><b><u>QRC RESPONSE:</u></b></div><div>Kindly attach leak letter.</div> | 23 | 3 | 30282 | 144 | 17 | 3 | 23 | 1 | 96 | 778 | 778 | ||||||||||||||||||||||||||
| 12032 | 12/20/2022 1:17:44 PM | 12/20/2022 1:17:47 PM | Traffic Query | I had originally logged a Query in Oct 2021. To date nothing has been done and the query is still open. I have however been disconnected in the interim. I also did not receive 14 days notice of your intention to disconnect, in fact I did not receive any notice of your intention to disconnect. I was billed from April 2021 until July 2021 in 1 month. The new smart meter was not working and they came to repair it. I was then back billed for the 3 months in 1 month at a higher rate. I also need clarity on how the tariffs are calculated e.g 10kl's of water R$1011 20kl's at R$1012 etc. | 23 | 3 | 11124 | 15 | 2 | 23 | 1 | 50 | 328 |