Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
43381
LatestTicket
CreatedAt
4/2/2023 11:42:35 AM
UpdatedAt
4/2/2023 11:42:38 AM
Subject
REFUSE INCORRECT TARIFF CHARGED
Description
URGENT ATTENTION PLEASE I have just been going through my old statements. The BUSINESS TARIFF started from 27 July 2021. I am a DOMESTIC TARIFFS, and don't understand why this was changed to business.... Would you please help me and rectify this problem and let me have a rebate or credit on my statements. Your help would be gratefully appreciated. Thank you Mrs M J Sellers WILSON FAMILY TRUST 072 345 3333 21 Harewood Drive Nahoon mouth 5241 ACC: 10018168
Priority
Disposition
23
ConversationType
3
Parent
Account
8815
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
4
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
3274
Updator