Details

Conversation


EscalationLevel
LatestCall
1112608
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
43359
LatestTicket
CreatedAt
4/1/2023 9:41:35 AM
UpdatedAt
4/1/2023 9:41:54 AM
Subject
IVR call: statement
Description
Received call for statement for account 10015606 sent message: 39518
Priority
Disposition
8
ConversationType
2
Parent
Account
4990
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator