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Conversation
EscalationLevel
LatestCall
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Campaign
IsOpen
Not Set
True
False
Customer
43063
LatestTicket
CreatedAt
3/29/2023 12:12:26 PM
UpdatedAt
4/10/2023 3:11:43 PM
Subject
Incorrect reversal
Description
10 Oates - Water charge for 332kl was for 39days so not possible & then meter was changed in 2021. An amount was reversed but not the whole amount. Please correct this. Please also reverse all the reconnection fees and interest.
Priority
Disposition
23
ConversationType
3
Parent
Account
20150
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
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UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
145170
ResolvedBy
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Not Set
True
False
HasIvrcall
Not Set
True
False
Creator
3261
Updator
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