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43063
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CreatedAt
3/29/2023 12:12:26 PM
UpdatedAt
4/10/2023 3:11:43 PM
Subject
Incorrect reversal
Description
10 Oates - Water charge for 332kl was for 39days so not possible & then meter was changed in 2021. An amount was reversed but not the whole amount. Please correct this. Please also reverse all the reconnection fees and interest.
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23
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3
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Account
20150
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17
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2
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23
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1
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112
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145170
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HasIvrcall
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3261
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