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CreatedAt
3/29/2023 11:55:47 AM
UpdatedAt
5/5/2023 6:23:54 AM
Subject
Handovers
Description
What is the entry on the February 2023 invoice for "Handovers" amount of R20 645.07 that has been deducted off my invoice? There is no correspondence to explain this entry?
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18544
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23
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