Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
43061
-
LatestTicket
-
-
CreatedAt
-
3/29/2023 11:41:49 AM
-
UpdatedAt
-
3/29/2023 11:41:51 AM
-
Subject
-
over read
-
Description
-
consumer is querying an over read.<div><br></div><div><br></div>
-
Priority
-
-
Disposition
-
6
-
ConversationType
-
3
-
Parent
-
-
Account
-
32034
-
OpenedBy
-
112
-
AssignedTo
-
17
-
Region
-
2
-
Department
-
23
-
QueryType
-
-
SubQueryType
-
-
Escalation
-
-
EscalationCron
-
-
History
-
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
111
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
203
-
Updator
-