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CreatedAt
3/29/2023 10:02:14 AM
UpdatedAt
3/29/2023 10:02:17 AM
Subject
Water
Description
No readings, Billed for 15.000kl Readings were 1275 & 1283 therefore usage was 8kl please credit amount overcharged. We have never used 15.000kl but have been charged this amount for 2 months running please sort out.
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15136
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HasIvrcall
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