THIS IS REGARDING MY OLD PROPERTY WHICH I SOLD 17 YEARS AGO. Acc No: 10154418 4 Valley Centre, Smythelands Road, Nahoon Valley Park. I sold this property in 2006, over 17 years ago and received a rates clearance certificate.
I was incorrectly billed over R4000 for water which was reversed. I requested the balance which was the interest to be reversed and this account closed as i have not owned this property in over 17 years, yet the interest still remains and is growing and the account is still open. If you persue the attached emails, you'll note I've been trying since July 2022 to sort this issue out. I cannot believe that 7 months later, nobody is able to assist me. This is unacceptable and most embarressing as I work here.
What must I do? Who do I speak to who will assist me? I honestly don't know what to do anymore. This cannot continue. I cannot keep requesting this to be rectified for it to be ignored. Please can somebody who can assist me contact me regarding this issue. I am currently trying to sell my current property and buy elsewhere and I simply cannot have these loose ends continuing to be linked to my name, when I am not liable for this account. Please assist me urgently. My contact details are ext: 2782 cell: 0833546870