Details

Conversation


EscalationLevel
LatestCall
1108822
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
42991
LatestTicket
CreatedAt
3/29/2023 7:47:48 AM
UpdatedAt
3/29/2023 7:48:06 AM
Subject
IVR call: statement
Description
Received call for statement for account 10218921 sent message: 39134
Priority
Disposition
8
ConversationType
2
Parent
Account
32001
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator