Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
42888
LatestTicket
CreatedAt
3/28/2023 12:51:35 PM
UpdatedAt
3/28/2023 12:51:39 PM
Subject
high water consumption
Description
please rectify this acc as last month it was under billed and this month there is high consumption billed on the acc the consumer queries this charge
Priority
Disposition
6
ConversationType
3
Parent
Account
31976
OpenedBy
145
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
780
Updator