Details

Conversation


EscalationLevel
LatestCall
1106356
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
42682
LatestTicket
CreatedAt
3/27/2023 10:01:23 AM
UpdatedAt
3/27/2023 10:01:46 AM
Subject
IVR call: statement
Description
Received call for statement for account 10274758 sent message: 38928
Priority
Disposition
8
ConversationType
2
Parent
Account
31928
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator