Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
24762
LatestTicket
CreatedAt
3/22/2023 10:15:55 AM
UpdatedAt
4/17/2023 10:00:49 AM
Subject
Ref 76644 Leak Water Rebate
Description
Reference 76644 Please see query, still waiting for this query to be resolved.
Priority
Disposition
23
ConversationType
3
Parent
Account
26341
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
145480
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
2425
Updator