Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
42132
LatestTicket
CreatedAt
3/20/2023 6:02:41 AM
UpdatedAt
5/9/2023 10:46:49 AM
Subject
2 METERS under my bill
Description
i have been paying my bill every month since i bought my home in 2019, then after a smart meter was installed i recieved a bill of R96 000 to my account. i went to query it and i was told its two water bills under my name, a query was laid and nothing has been done ever since. its going to to be close to a year now, same story that the bill department will get back to me. i am sufferering from anxiety and now with the 80% rule put in pace i cant even buy eletricity. this is victimisation and abuse and no one to account or try to retify it. please help<br/><b>Journal Amount</b>: [91620.95]
Priority
Disposition
27
ConversationType
3
Parent
Account
25567
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
8
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
5/9/2023 10:46:38 AM
Thread
146003
ResolvedBy
2
WasCreatedByCustomer
HasIvrcall
Creator
3214
Updator
2