Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
41998
LatestTicket
CreatedAt
3/17/2023 10:41:19 AM
UpdatedAt
3/17/2023 10:42:22 AM
Subject
WATER QUERY
Description
consumer reported water query, and the query was reported to water works, private plumber was called and he fixed some leakages that was caused by high traffic
Priority
Disposition
6
ConversationType
3
Parent
Account
31716
OpenedBy
100
AssignedTo
17
Region
4
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
176
Updator
176