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Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set
True
False
Customer
24144
LatestTicket
CreatedAt
3/16/2023 12:07:00 PM
UpdatedAt
3/16/2023 12:07:04 PM
Subject
8 Jackson query
Description
We are still being charged for basic electricity after meter was installed. Please go back to the date the installation took place and refund us what is owed. This was previously queried on the 22 July 2022, nearly 8 months ago. Ref no - 60633
Priority
Disposition
23
ConversationType
3
Parent
Account
24935
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
2
Subcategory
103
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set
True
False
HasIvrcall
Not Set
True
False
Creator
2233
Updator
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