Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 1027
LatestTicket
CreatedAt: 1/26/2021 11:29:14 AM
UpdatedAt: 7/21/2021 9:27:39 AM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account
OpenedBy
AssignedTo: 75
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"13","un":"unathig","dt":"2021-01-26T11:26:16.030Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T13:15:48.740Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T09:27:36.425Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 9:27:39 AM
Thread
ResolvedBy: 173
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14