Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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7612
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LatestTicket
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CreatedAt
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3/15/2023 12:22:25 PM
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UpdatedAt
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5/23/2023 11:37:35 AM
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Subject
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WATER
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Description
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Water meter was not read for 10 months - between period 202007 - 202105<div><br></div><div>Duplicate query closed and resolved under ref #8752</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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6664
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OpenedBy
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123
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AssignedTo
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15
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Region
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2
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Department
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23
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QueryType
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SubQueryType
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Escalation
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EscalationCron
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History
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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5/23/2023 11:37:33 AM
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Thread
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ResolvedBy
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3
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WasCreatedByCustomer
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HasIvrcall
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Creator
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221
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Updator
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3